CFRM Officer at Danuwa Empowerment Foundation (DANUWA)

Danuwa Empowerment Foundation (DANUWA) is a dynamic nonprofit organization committed to creating a society of equal opportunities and dignified life for all, DANUWA focuses on addressing complex societal challenges, particularly in conflict-affected zones driven by inter-communal clashes, resource disputes, natural disasters, and ethnic tensions. As a youth-led organization, DANUWA empowers youths, women, children especially girls, and vulnerable groups through integrated services, advocating for their rights and fostering sustainable change. With a passion for social justice, DANUWA implements innovative programs and initiatives that promote peaceful co-existence, preventing GBV, fostering Water, Sanitation, and Hygiene (WaSH), ending extreme hunger, achieving food security, improving nutrition, and economic empowerment. Our collaborative approach brings together communities, partners, and stakeholders to create a positive and lasting impact. DANUWA has received support from various donors, including USAID, UNICEF, MSH, CRS, and WHO. Together, we strive to build a more inclusive, equitable, and empowered world for everyone.

We are recruiting to fill the position below:

Job Title: CFRM Officer

Location: Kurfi LGA, Katsina
Employment Type: Contract

Job Overview

• DANUWA is dedicated to improving access to preventive, risk mitigation, and response services for survivors of sexual and gender-based violence (SGBV) in Katsina State.
• We are seeking a dedicated CFRM Officer to manage the complaint and feedback mechanisms, ensuring that beneficiaries and staff can report issues safely and confidentially.

Responsibilities

• Develop and implement a robust complaint, feedback and response system.
• Ensure all complaints are logged, addressed, and resolved promptly.
• Conduct regular community consultations to gather feedback.
• Train staff and community members on feedback mechanisms.
• Prepare reports on feedback trends and resolutions.

Qualifications

• Bachelor's degree in Social Sciences, Communication, or related field.
• Minimum of 2 years of experience in a similar role.
• Strong analytical and problem-solving skills.
• Excellent communication and facilitation skills.
• Commitment to confidentiality and ethical standards.

Application Closing Date
16th June, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Danuwa Empowerment Foundation is an equal-opportunity employer. We encourage applications from individuals with diverse backgrounds and experiences.
• Due to the urgent need for the position, applications received will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for interviews.
• DANUWA will never ask applicants for a fee, payment, or other monetary benefits. If you are asked in connection with this recruitment, please report to us through: [email protected]
• DANUWA has zero tolerance for Sexual Exploitation and Abuse, Sexual Harassment, Child Abuse, Fraud, Corruption, and Human Trafficking