Society for Family Health (SFH) is one of the leading non-governmental public health organisations in Nigeria, implementing programmes in Reproductive Health/Family Planning, HIV & AIDS prevention and treatment, malaria prevention and treatment, primary health care system strengthening and maternal, newborn and child health care. We work in partnership with the Federal and State Governments of Nigeria, the Global Fund, United States Agency for International Development (USAID), Department for International Development (DFID), Bill & Melinda Gates Foundation, MSD for Mothers and Children Investment Fund Foundation among other international donors.
We are recruiting to fill the position below:
Job Title: Business Support and Performance Analyst
Location: Abuja
Employment Type: Full Time
Job Description
Performing detailed requirements analysis and market research for proposed new products and businesses, documenting processes, and performing market acceptance testing and analysis, and performance monitoring and analysis of the field sales team.
Responsibilities
The successful candidate will perform the following functions:
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and recommending solutions for implementation.
Lead reviews of business processes and develop and recommend strategies for optimization.
Stay up to date on the latest process and IT advancements to automate and modernize existing business systems and processes.
Conduct meetings and presentations to share ideas and findings.
Performing requirements analysis on proposed new business.
Perform market research on proposed new products.
Documenting and communicating the results of findings.
Effectively communicating insights and plans to cross-functional team members and management.
Gathering critical information from management and business meetings with various stakeholders – internal and external, and producing useful reports.
Working closely with team members, clients, technicians, and management staff.
Ensuring solutions meet business needs and requirements.
Performing market acceptance testing and viability analysis for new products and businesses.
Managing assigned projects, developing project plans, and monitoring performance
Updating, implementing, and maintaining business processes and procedures
Prioritizing initiatives based on business needs and requirements.
Monitoring deliverables and ensuring timely completion of business projects.
Manage the KoboCollect App or other field force performance management software deployed by management and ensure compliance.
A minimum of 5 years of experience in business analysis or a related field.
Other Qualification and Experience:
Demonstrated ability of previous experience leading a technical activity through evidence and data driven decision making.
Demonstrated ability through previous experience to establish and maintain productive working relationships with a wide network of partners and stakeholders.
Skills and Competencies required:
Technical:
Fundamental analytical and conceptual thinking skills.
Data analysis and management
Knowledge of Health programme and products
Knowledge of use of statistical analysis package
Advanced technical skills
Report writing skills
Behavioural:
Results oriented
Process driven
Excellent verbal and written communication
Excellent documentation skills
Excellent planning, organizational, and time management skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions
A track record of following through on commitments
A history of leading and supporting successful projects
Experience leading and developing top-performing teams
Proactive and resourceful
Technology:
Experience creating detailed reports and giving presentations
Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook