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Lounge Waitress at Platinum Kin Lounge

Posted on Mon 03rd Jun, 2024 - hotnigerianjobs.com --- (0 comments)


Platinum Kin Lounge is recruiting qualified candidates to fill the position below:

Job Title: Lounge Waitress

Location: Lagos
Employment Type: Full-time

Description 

  • We are looking for vibrant and hardworking waitresses who is responsible for providing exceptional customer service to lounge patrons, ensuring a pleasant and memorable dining and drinking experience. This role involves taking and delivering orders, maintaining cleanliness and organization, and contributing to a welcoming atmosphere.

Qualifications

  • Experience: Previous experience as a waitress or in a customer service role is preferred.
  • Skills: Strong communication, multitasking, and organizational skills.
  • Attributes: Friendly, approachable, and able to handle stressful situations with a positive attitude.
  • Physical Requirements: Ability to stand and walk for extended periods, carry trays, and perform physically demanding tasks.
  • Availability: Flexible schedule, including nights, weekends, and holidays as required.

Additional Requirements:

  • Basic math skills for handling cash and making change.
  • Professional appearance and adherence to the lounge's dress code.

Key Responsibilities
Customer Service:

  • Greet customers warmly as they arrive and thank them as they leave.
  • Provide detailed information about menu items, including specials and promotions.
  • Assist customers with their orders, making recommendations as needed.

Order Management:

  • Accurately take orders and relay them to the kitchen and bar staff.
  • Deliver food and beverages to tables promptly.
  • Ensure orders are accurate and meet quality standards.

Table Maintenance:

  • Regularly check on customers to ensure satisfaction with their dining experience.
  • Clear used dishes, glasses, and utensils promptly.
  • Reset tables for the next guests.

Cleanliness and Organization:

  • Maintain cleanliness of the lounge, including tables, seating areas, and service stations.
  • Follow health and safety guidelines to ensure a safe environment for customers and staff.

Team Collaboration:

  • Work closely with kitchen staff, bartenders, and other waitstaff to ensure smooth service.
  • Assist colleagues during busy periods and perform other duties as assigned by the manager/supervisor.

Cash Handling:

  • Process customer payments accurately and efficiently.
  • Handle cash, and credit card transactions, and operate the POS system.

Upselling and Promotions:

  • Promote daily specials, events, and any other promotions to increase sales.
  • Suggest additional items or upgrades to enhance the customer’s experience.

Problem Resolution:

  • Address any customer complaints or concerns promptly and professionally.
  • Escalate issues to the manager/supervisor when necessary.

Salary
N30,000 - N40,000 monthly.

Application Closing Date
20th June, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  

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