Business Manager (VPN and Colocation) at Beacongate Limited

Beacongate Limited - The company is primarily set up to help transform the latent abilities and potentials of Entrepreneurs, Professionals and Executives and make them realize their full potentials as well as create leadership brands that would make them distinct. This involves using approaches that lead to self discovery, awareness of situations, empowering for positive actions and actualization of goals and visions. We offer customized solutions to meet your personal and business needs.

We are recruiting to fill the position below:

Job Title: Business Manager (VPN and Colocation)

Location: Victoria Island, Lagos
Employment Type: Full-time

Job purpose
Responsible for articulating and implementing the following:

• Retention strategies for retaining all accounts and their respective yearly revenue.
• Strategies for upselling all accounts in order to archive the yearly set upsell targets.
• Sales strategies for acquiring new accounts in order to archive the yearly new targets.

Must be a team leader that is has capacity to do the following:

• Able to motivate and retain a highly effective and productive sales team.
• Develop appropriate metrics to track team developmental stages, sales numbers, customer satisfaction and report performance accordingly to management.
• Give tactical support that guarantees success and result to the team

Duties and Responsibilities
Strategic Responsibilities:

• Work with HOS to review existing enterprise sales module.
• Partake in developing and implement annual sales plan (road map on identifying, marketing, prospecting new accounts; breaking targets into sectors and monthly) which must lead to high Pipe Lines and acquiring new accounts.
• Identifying and closing potential VPN and Colocation Sales Opportunities with good pricing inorder to increase Revenue and profitability of the company.
• Be the lead point of contact for all new client request. Work with internal stakeholder to ensure delivery of quality solution that meets client requirement within the agreed SLA.
• Maintain an Up-to-Date professional and technical knowledge on current and future technologies and industry trends.
• Appraise existing products and contribute to new product development with features that meets market requirements then develop a go-to-market strategy to drive sales for the new products while achieving the set revenue targets.
• Provide input on sales incentive structure and key performance indicators to help monitor targets and retain talent.

General Expectations:

• Conceptual Thinker - Executes strategic initiatives that will drive sales to meet business objective.
• Problem Solver - Has the mental agility to identify key sales challenges then proffer and implement solutions in a timely manner.
• Improvement Driver – Intelligent enough to identifies opportunities to increase revenue growth.

Technical / Analysis and Problem-Solving Responsibilities:

• Effective and timely planning of resources (human and material) towards achieving client requirements and increasing pipeline inorder to meet sales and assigned revenue target.
• Support Solution Architect and Sales team in generating wining proposals (e.g SDRM) that define a clear path to client satisfaction and sales closure.
• Generate assigned revenue product targets by:
• Identifying new opportunities using sectorial and POP sales strategies.
• Assess clients’ needs, promote and ensure the correct products and services are delivered in a timely manner
• Recommend and adjust selling prices by monitoring competition.
• Retention fulfilment and client support strategies.
• Nurture all newly acquired customers and turn then into long-term relationships.
• Actively supporting the team members in closing deals in a timely manner.
• Investigate factors impacting sales performance and present possible solutions to your HOS and possibly the management team.
• Partake in preparing bid documents and integrated proposals for major contracts.
• Outline key objectives (i.e sales volume and market share) to guide promotions and sponsorships in selected target areas.
• Maintain internal guidelines on proper documentation.

General Expectations:

• Results Achiever - Produces sustainable business results
• Operationally Astute - Sets priorities correctly; plan, organizes and execute your weekly activities to achieve your weekly expected results.

Leadership:

• Provide high-quality overall leadership and mentorship for your team and represent their interest in any stakeholder’s meeting.
• Conduct weekly team sales meeting and follow up on their deliverables while supporting them in resolving difficult challenges.
• Present weekly reports and progress to the HOS and Management Team including statistical analysis on improvement of action plans.
• Motivates and Inspire team members and ensure employee engagement
• Responsible for the overall performance of the unit.
• Provide various types of Training/Development, coaching and mentoring for the unit to help close performance gaps where necessary.
• Appraise you team by reviewing their sales performance and analysing their monthly reports.

Interpersonal, Relationship Management & Collaboration:

• Collaborate with the Marketing, Commercial, Service Delivery, Operations and Service Management Department to provide top quality service for all prospects during the pre—qualification, delivery and after sales support.
• Provide input to pricing for all company products under your care.

Communication:

• Present weekly reports and progress to the HOS and Management Team including statistical analysis on improvement of action plans.
• Share/communicate departmental goals, expectations, performance standards and business results to your team members.
• Provide regular useful update to all stakeholders.

Customer Focus:

• Identify customer needs and suggest appropriate service/solution to meet the need.
• Use all existing platforms to receive customer feedback and report to HOS.
• Ensure prompt resolution of customers' complaints.

Financial Management:

• Develop an annual sales budget for your Unit.
• Ensure optimization of sales budget.

Qualification and Experience

• First Degree or its equivalent in any Social Science, Electronic /Telecoms Engineering or any Business-related discipline.
• 10 Years cognate experience with 5years as a Key Account Manager in the ISP industry.
• Previous experience in a technology company selling B2B solutions. Average technical knowledge will be an advantage.
• Relevant Trainings and Certifications on Sales will be an advantage.
• Affiliation with relevant professionals’ bodies.

Skills and Abilities:

• Proven experience asa good Sales Man selling B2B Solutions.
• Good communication (written and verbal), highly sociable with aptitude in building relationships at all levels.
• Good ability in Negotiation / influencing, problem-solving and organizational skills.
• Learns from others and draws on past experience to solve challenges
• Ability to carry out effective cross-functional team management
• Good knowledge of Microsoft Suites - Word, Excel sheets and Power Point Presentation.

KPAs:

• Maintain Monthly Assured Revenue Targets.
• Maintain Existing Customer base and their No of Links. i.e No Customer/Link Churn
• Percentage growth on existing customer subscriber base
• Maintain a high standard of customer relationship
• Percentage growth on customer satisfaction
• Percentage growth in new customer’s base.
• Percentage growth on Revenue from new customer’s.
• Strict compliance to eStream ISO 9001 Procedure.

Working Conditions

• The incumbent may be required to travel out of station at short notice.

Physical Requirements:

• This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the mental demands.

Direct Reports:

• All associates in VPN and Colocation Sales Team

Salary
N500,000 - N600,000 monthly.

Application Closing Date
10th June, 2024.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.