Market Intelligence Analyst at Hugo Technologies

Hugo is a Future-of-Work company. We build and manage remote teams in black communities for some of the world’s largest technology and media companies. We specialize in end-to-end machine learning data annotation and omnichannel support solutions that ultimately yield more inclusive outcomes for both black communities globally and our clients.

We are recruiting to fill the position below:

Job Title: Market Intelligence Analyst

Location: Lagos, Nigeria

Description

• We are experiencing hyper-growth. In 2023, our headcount tripled and expansion to 5,000 employees is already on the horizon. Critical to our success is the ability to make data driven strategic decisions which make our scaling ambitions possible, which includes truly understanding the competitive landscape in which we operate.
• As such, we are setting up an inhouse market intelligence (MI) team as part of our broader Corporate Development function. MI at Hugo has two subteams - Market Research and Deal Sourcing - into one of which you will be placed.
• If placed in the Market Research team you will be the driving force behind analyzing, understanding, and assessing the BPO market in which we operate and emerging trends. Your outputs will be crucial to ensuring that our strategic decisions and growth are backed by data-driven insights and deep market understanding.
• If placed in the Deal Sourcing team, you will take a meticulous approach to maintaining a pipeline of potential BPO acquisition targets, including initiating contact, tracking and monitoring outreach efforts.
• Your outputs will be crucial to deal origination and ensuring that our pipeline stays robust, diverse, and aligned with our strategic inorganic growth objectives.

What Success in this Role Looks Like

• Short-term: Identify and research key BPO industry players or potential acquisition targets.
• Mid-term: Contribute strongly to the ongoing development of our inhouse MI platform.
• Long term: Embed market intelligence insights and excellence across the organization to drive sustainable growth and competitive advantage. 

What You’ll Need to Apply

• A Bachelor's or Master's Degree with a sharp mind and analytical skillset that enjoys research and working with data.
• Previous experience working with a fast paced international organization complemented (ideally) by market research experience.
• Tenacity, drive, and a desire to make an impact in the workplace. 

Compensation & Benefits 

• Opportunity to be part of a high-growth startup with a global impact.
• Remote work flexibility.
• Competitive salary and benefits package.
• Collaborative and supportive work environment where your contributions are valued.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Our interview process

• Recruiter call: A call from one of our recruiters if we believe your profile looks a strong match for the role, during which we’ll evaluate your fit and discuss Hugo in more detail 
• Deep dive interviews: 2  interview stages designed to probe deeply the extent to which you have the skills, mindset, and behaviors to succeed in the role and at Hugo
• Assessment tasks: During the process we may request that you complete psychometric assessments and/or a presentation and/or task-based exercise

Note

• The output of any assessments you complete is treated as confidential and will be used for the sole purpose of best determining your fit for the role and company.
• Meet the team: We conclude our process by arranging for you to speak with potential colleagues informally, allowing for greater insight into our culture, environment and, yes, challenges(!)