Reservation and Ticketing Executive at a Travel Company - HRLevarage Consulting Africa

HRLevarage Consulting Africa - Our client, a travel company, is recruiting to fill the position below:

Job Title: Reservation and Ticketing Executive

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• The Reservation and Ticketing Executive is responsible for providing professional, customer-focused travel services by handling reservations and ticketing for various airlines.
• This role requires an individual with a solid understandingof the travel industry, exceptional customer service skills, and proficiency in using Global Distribution Systems(GDS).
• The ideal candidate must possess an IATA Foundation Diploma and be a Graduate with NYSC.

Key Responsibilities
Reservation & Ticketing Management:

• Manage flight reservations and bookings for clients using Global Distribution Systems (GDS) such as
• Amadeus or Galileo.
• Provide clients with accurate information regarding flight schedules, fares, and travel requirements.
• Communicate effectively with clients through various channels (phone, email, in-person).
• Process ticket exchanges and reissues in compliance with airline regulations.
• Maintain up-to-date knowledge of airline ticketing policies, fare rules, and industry regulations.
• Maintain accurate records of bookings, ticketing transactions, and client communications.
• Prepare daily, weekly, and monthly reports on sales and reservations.

Qualifications and Skills
Education & Experience:

• Must have an IATA Foundation Diploma.
• A Graduate degree with NYSC completed.
• Previous experience from 2 - 5 years in a similar role within the travel industry is preferred.
• Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite.

Benefits

• Competitive salary
• Health insurance
• Monthly Incentives
• Opportunities for professional development and career growth
• A supportive and dynamic work environment.

Application Closing Date
20th May, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.