Our client is recuriting a key account manager that will create B2B contacts from start to finish closing deals that will generate income for the company. The successful candidate must reside in Lagos.
Job Summary
The key account manager is responsible for handling the most important customers’ accounts in the company.
These accounts make up the highest percentage of company income, and the key account manager must build and maintain a strong relationship with the customers.
He will be the lead point of contact for all key customers’ matters, anticipate the customers’ needs, work within the company to ensure deadlines for the customers are met, and help the customers to succeed.
The key account manager will also bring in new business from existing customers or contacts and will develop new relationships with potential customer within his/her area of coverage.
Few of our key requirements are:
Ability to analyse business across competitors, products and market including price differentiation to project future revenues,
Ability to ensure proper market development plan and adequate supervision of team members,
Ability to create new market, forecast sales targets, growth projections and product development opportunities.
Duties and Responsibilities
Developing a solid and trusting relationship between major key customers and the company
Resolving key customers issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key customers and internal teams
Managing account team assigned to each customers
Strategic planning to improve customers results
Negotiating contracts with the customers and establishing a timeline of performance
Establishing and overseeing internal budgets with the company and external budgets with the customers
Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same customers account to ensure the highest quality of materials are being produced and all customers’ needs met
Collaborating with the sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all customers’ needs and deliverables according to proposed timelines
Analysing customers data to provide customer relationship management
Expanding relationships and bringing in new customers
Skills Requirements and Qualifications
Bachelor’s Degree in Marketing, Business Administration, Sales, or relevant fields; Master’s degree preferred.
8 to 12 years’ previous work experience in sales, management, key account management, or relevant experience
Able to multitask, prioritize, and manage time efficiently
Goal-oriented, organized team player
Encouraging to team and staff; able to mentor and lead
Self-motivated and self-directed
Excellent interpersonal relationship skills
In-depth understanding of company key customers and their position in the industry
Eager to expand the company with new sales, customers, and territories
Able to analyse data and sales statistics and translate results into better solutions
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
Basic computer skills, and experience with other customized software and the Microsoft Office Suite, with emphasis on superior Excel skills.
Strong negotiation skills, with ability follow-through on customers contracts
Ability to multitask and manage more than one customers account
Proven results of delivering customers solutions and meeting sales goals.
Salary
N200,000 - N250,000 Monthly.
Application Closing Date
30th May, 2024.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.