Team Lead - Operations and Maintenance at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Team Lead - Operations and Maintenance

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Responsible for developing an Operations and Maintenance plan, by ensuring it is tested, documented, and implemented in accordance with approved procedures and safety standards.
• Direct the execution of both planned and contingency Operations and Maintenance (O&M) services to ensure ipNX's outside plant infrastructure is properly operated and maintained.
• Additionally, responsible for risk management, mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.
• Deliver and operate services within agreed-upon performance standards and contractual agreements, while staying within specified timelines and budgets.

Duties and Responsibilities

• Drive proactive maintenance and set up system monitoring, to reduce outside plant failure and incident response time.
• Manage and maintain inventory of equipment and consumables required on all sites, ensuring availability and repair / return of same.
• Ensure housekeeping and safety standards are maintained across all sections of the infrastructure.
• Set and maintain the highest standards for safety and actively promote a world-class safety culture in all aspects of operational procedure.
• Form and lead tactical response teams to resolve specific technical issues by delivering root-cause remediation and successful timely implementation of Engineering Operations.
• Develop and document Operations and Maintenance (O&M) plan in line with the Infrastructure business objectives.
• Work within Service Operations to ensure that SLAs are met and exceeded.

Requirements

• A Bachelor's Degree in Engineering / Computer Science, or an equivalent (2.1 / Upper Credit Minimum).
• Ability to confidently communicate with personnel at all levels of the organization.
• Extensive technical knowledge deploying and managing network and infrastructure environment
• Well organized, articulate and has numerate skills
• Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
• 5 - 7 years relevant experience in the IT / Telecommunications field with at least 4 - 5 years in FTTH Rollout Operations
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling.

Application Closing Date
30th June, 2024.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job title and Location as the subject of the mail.