Telesales Executive at Hempawa Consult

Hempawa Consult is a fast-growing and innovative consulting firm focused on providing instant service and quality assurance to her clients in the core business of project management, procurement management, and human capital management. Hempawa Consult offers a professional, friendly and supportive environment within an open-plan office free of discriminatory practices. Ambitious and hardworking, you will join a robust in-house competencies development program aimed at encouraging all employees to reach their full potential.

We are recruiting to fill the position below:

Job Title: Telesales Executive

Location: Lagos
Employment Type: Full-time

Job Summary

• We requires Telesales Executives to work in call centers where they utilize inbound and outbound telephone calls to persuade customers to purchase companies’ products and services.
• They generate leads and sales, manage customer accounts, and promptly resolve customer complaints.

Job Description

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads and managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements

• Bachelor's or Associate's Degree in Marketing, Communications, Business Administration, or related field is preferred.
• Proven experience working as a Telesales Executive.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.

Application Closing Date
11th May, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.