Posted on Mon 06th May, 2024 - hotnigerianjobs.com --- (0 comments)
Afconrecruit Limited - Our client, TAA Logistics, is a technology-driven company that is dedicated to providing complete logistics solutions to businesses across all industries. A company inspired by clients' encouragement to drive Service Excellence, Service Quality and Synergy to the current complex logistics industry.
They are recruiting to fill the position below:
Job Title: Finance Manager
Location: Abuja
Employment Type: Full-time
Job Summary
As the Account manager, your responsibilities typically include a range of duties that span a combination of sales, customer relationship management, and strategic planning responsibilities.
Duties
Here's a breakdown of the duties:
Sales and Business Development:
Client Acquisition: Identify and target potential clients within the assigned territory or industry. Prospect new business opportunities through networking, cold calling, and other lead generation methods. Conduct sales presentations and product demonstrations to prospective clients.
Account Development: - Nurture and develop relationships with existing clients to identify upselling and cross-selling opportunities. Understand clients' business needs and objectives to propose tailored solutions. Negotiate contracts and pricing agreements to maximize revenue and profitability.
Pipeline Management: Manage the sales pipeline, including lead generation, qualification, and progression. Track and report sales activities, forecasts, and results using CRM (Customer Relationship Management) software. Develop and implement sales strategies to achieve revenue targets and growth objectives.
Customer Relationship Management:
Client Communication: - Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely manner. - Build strong, trust-based relationships with key decision-makers and stakeholders. - Conduct regular check-ins and business reviews to ensure client satisfaction and identify areas for improvement.
Issue Resolution: - Act as a liaison between clients and internal teams to resolve any issues or challenges that arise. - Provide proactive problem-solving and troubleshooting support to ensure customer success.
Client Retention: - Implement retention strategies to reduce churn and increase client loyalty. - Anticipate client needs and proactively offer value-added services or solutions. - Solicit feedback from clients to assess satisfaction levels and identify areas for improvement.
Strategic Planning and Collaboration:
Market Analysis: Stay informed about industry trends, market dynamics, and competitive landscape. - Conduct market research and analysis to identify new business opportunities and potential threats.
Cross-Functional Collaboration: Collaborate with internal teams, including sales, marketing, product development, and customer support, to deliver integrated solutions and address client needs effectively. Provide insights and feedback from clients to inform product development and service enhancements.
Strategic Account Planning: Develop and execute strategic account plans for key clients, outlining objectives, tactics, and timelines. Identify opportunities for growth and expansion within existing accounts, and develop strategies to capitalize on them.
Skills and Qualifications
Bachelor's Degree in Business, Marketing, or a related field (preferred).
Minimum of 4 years in a similar position
Proven experience in sales or account management, preferably in a B2B environment.
Strong communication, negotiation, and interpersonal skills.
Ability to build and maintain long-term client relationships.
Strategic thinking and problem-solving abilities.
Results-oriented with a track record of achieving sales targets and KPIs.
Proficiency in CRM software and MS Office applications.