Telesales Agent / Representative at MK Trend Limited

MK Trend Limited is one of the leading HR consulting and outsourcing firms in the country. We specialise in business process outsourcing, recruitment, Payroll services and other HR services. We have a reputation for professionalism and reliability, we ensure that businesses that partner with us are provided with excellent staffing solutions to meet their staffing needs.

We are recruiting to fill the position below:

Job Title: Telesales Agent / Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Contact potential customers, read from a prescribed script focus on member-centric needs to close sales and document members’ information, transactions and reactions.
• Keep records as well as being able to handle all aspects of making a sale.
• Contact potential or existing members to inform them about a product or service.
• Ask questions to understand customer requirements and close sales.
• Answer questions about product and services.
• Direct prospects member's information in the database to the field sales agents
• Handle grievances to preserve the company’s reputation
• Go “one more” to meet sales quota and facilitate future sales
• Listen to the members’ needs to generate repeat sales.
• Keep up to date on all products’ knowledge and information
• Handle all calls and chats with courtesy, professionalism and highest quality.
• You are expected to make a minimum of 100 calls per day.
• Respond to members via channels assigned to you.

Requirements

• OND / HND / B.Sc
• Great sales ability and proven track record of successfully meeting sales quota preferably over the phone.
• Ability and willingness to learn about products and services specifications and benefits.
• Problem solver, perfect written and spoken communication
• Analytical profile with experience in customer service, telemarketing, and customer experience.
• Ability to learn fast.
• Attention to detail
• Ready to get your hands dirty, because you will have to “roll up your sleeves”!
• Fluency in English and other Nigerian languages.
• Willingness to work weekends, occasional holidays, and outside of standard 9-5 business hours.
• Offer is open to all applicants who reside around Ketu, Ojota, Ogudu, Berger, Ikeja, Oregun, Mowe, Magboro, Ibafo and its environ as proximity to job location is a key factor.

Application Closing Date
10th May, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online