Office IT Solution Advisor at McKinsey & Company

McKinsey & Company is a global management consulting firm that serves private and public companies, governments, not-for-profits and non-governmental organizations. We have 30 industry and functional practices and six new client service areas, including McKinsey Solutions and McKinsey Implementation.

Our more than 9,000 consultants and 2,000 knowledge professionals speak nearly 130 languages and work in 107 locations in more than 60 countries. They hail from all backgrounds including medicine, engineering, civil service, entrepreneurship, science, business, professional athletics, art, and linguistics.

We are recruiting to fill the position below:

Job Title: Office IT Solution Advisor

Location: Lagos
Employment Type: Full-time

What You'll Do

• You will take on the role of a trusted advisor and contact person for a wide range of IT-related topics and support requests by building excellent relations with your internal colleagues.
• You will work with colleagues from different teams and support them in making the most of our technologies. Among other things, you will ensure that video conference facilities, workstations, and other IT equipment function properly.
• As a local contact, you will also assist with necessary infrastructure repairs and maintenance.
• As part of your role, you will work closely with our consultants and their teams to help them make the best use of the technology provided to meet their individual needs.

Qualifications

• Knowledge of the standard IT applications for Windows, macOS, and iOS, as well as troubleshooting laptops, mobile phones, and video conferencing systems
• Broad interest in IT topics, from hardware to software to the latest technological trends
• Empathy, an open personality, and the ability to handle challenging situations in a professional manner
• Excellent organizational and collaborative skills, a strong willingness to learn, and a passion to develop both professionally and personally
• Solution-oriented and structured mindset and ability to explain complex facts in a comprehensible way
• Vocational training or experience in a professional service environment with a strong focus on customer service is a plus
• Fluent knowledge of English, both verbal and written, is a must.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online