Head, Field Enforcement and Surveillance at Najec Limited

Najec Limited is a leading edge information and Communications Technology (ICT) consultancy Firm based in Abuja Nigeria. Poised to be Africa's preferred payment solutions provider, We are focused on building a comprehensive suite of highly effective payment and VAS solutions aimed at driving revenues, ensuring subscriber satisfaction and retention. We specialize in delivering effective leading edge ICT solution for all public and private organizations.

We are recruiting to fill the position below:

Job Title: Head, Field Enforcement and Surveillance 

Location: Abuja (FCT) 
Employment Type: Full-time

Job Summary

• We are seeking a highly skilled and experienced Head Field Enforcement and Surveillancewith a good security/paramilitarybackground to oversee and manage daily field operations of enforcement and surveillance within our organization.
• The ideal candidate will possess strong leadership, strategic planning, and decision-making abilities, along with a deep understanding of field enforcement operational procedures and logistical management.
• Candidate must prompt in action and be able to meet target and deadlines.

Responsibilities

• Develop and implement field operational strategies aligned with organizational goals and objectives.
• Supervise daily workflow, schedules, activities, and assignments of enforcement and parking attendant.
• Participate in evaluating staff performance; work with employees to correct deficiencies; implement discipline procedures.
• Prepare and conduct training for new hires and current staff on a variety of field operation topics.
• Investigate loss and theft events and compile data for accurate reporting.
• Ensure team met required target and surpass it.
• Ensure continuous training and retraining for all team members
• Supervise, plan, and coordinate enforcement and parking attendants.
• Be polite in response to queries and concerns of road users where the need arises.
• Identify potential risks and develop contingency plans to minimize disruptions to operations.
• Lead and mentor operational teams, fostering a culture of accountability, teamwork, and high performance.
• Analyze operational data and metrics to assess performance, identify areas for improvement, and make data-driven decisions.
• Facilitate clear and effective communication between different departments and teams to ensure smooth operations and goal alignment.
• Ensure compliance with all relevant regulations, policies, and procedures governing field operations for enforcement and surveillance team.
• Respond promptly and effectively to emergencies or unforeseen situations, utilizing experience in crisis management.

Requirements

• Familiarity with the transportation industry within the Abuja city.
• Bachelor's Degree in a relevant field is preferred; however, equivalent experience may be considered.
• Extensive experience in a field operations/security/paramilitary operational role, preferably with experience in planning, executing, and overseeing complex field operations.
• Proven leadership abilities with the capability to lead and inspire teams to achieve objectives in high-pressure environments.
• Strong strategic planning and problem-solving skills with the ability to anticipate challenges and develop effective solutions.
• Excellent verbal and written communication skills to effectively convey ideas, plans, and strategies across diverse teams.
• Proficiency in analyzing data and making informed decisions based on metrics and operational insights.

Knowledge and Abilities

• Working with set target and team coordination
• Patrol and security methods and procedures.
• Principles and practices of supervision, training, and performance evaluation.
• Safety practices and procedures.
• Conflict management and resolution.
• Techniques of group and crowd control.
• Oral and written communication skills.
• Interpersonal skills using tact, patience, and courtesy.
• Operation of a computer and assigned devices.

Physical Demands:

• Physical Fitness
• Moderate lifting ( 40kg).
• Hearing and speaking to exchange information and make presentations.
• Standing and walking for extended periods of time.
• Walking to conduct inspections.

Hazard:

• Exposure to dissatisfied or abusive individuals.

Application Closing Date
10th May, 2024.

How to Apply
Interested and qualified candidates should send their CV and Cover letter to: [email protected] using the Job Title as the subject of the mail.