Product Manager (Data Centre) at MainOne Cable Nigeria

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Product Manager (Data Centre)

Location: Lagos
Employment Type: Full Time

Responsibilities
Product Performance:

• Launch new products and optimize existing ones to achieve financial targets.
• Provide product sales forecasts, capacity utilization insights, and demand projections for informed decision-making.
• Conduct quarterly product performance reviews and share results, insights, and recommendations with management.

Innovation:

• Conduct market scans to identify trends and opportunities for new product development based on evolving customer needs.
• Oversee the product innovation process to keep MainOne at the forefront of new market opportunities.
• Manage the product roadmap to ensure a constant influx of new products that meet customer needs.

Customer Engagement & Support:

• Collaborate with the Sales team to identify opportunities for upselling and cross-selling products to new and existing customers.
• Track product complaints, bugs, and defects, ensuring timely resolution and customer satisfaction.
• Involve customers in proof of concept and prototype testing for new products.

Team & Stakeholder Management:

• Set up bi-weekly sales-marketing meetings to review the product pipeline, marketing activities, and sales requirements/issues.
• Foster a culture of collaboration among internal stakeholders to drive product performance and adoption by customers.
• Coordinate meetings with stakeholders to discuss and address product issues.
• Provide weekly and monthly reports to management on product pipeline status, marketing activities, and performance.

Product Pricing:

• Work with the Pricing Team to determine competitive and profitable price books for all products.
• Provide margin analysis to justify price discount requests from Sales and conduct regular price review exercises for the customer base.

Product Development:

• Manage the product development process, from opportunity assessment to launch, ensuring timely execution and alignment with objectives.
• Develop and secure management approval for concept documents, service descriptions, marketing collateral, and project plans.

Lifecycle Management:

• Conduct quarterly reviews of the product lifecycle, determining retention, enhancement, or withdrawal strategies as needed.

Partner Management:

• Manage relationships with 3rd party partners to maximize benefits and value for MainOne.

Product Launch:

• Complete detailed briefs for Marcoms, outlining product marketing requests and strategies.
• Collaborate with Marcoms to develop go-to-market plans and communication strategies for product launches.

Qualifications, Skills & Competencies

• Bachelor's Degree in Engineering, Computer Science or Information and Communication Technology
• At least 5 years’ experience in Telecommunications, Engineering or the ICT industry with 3 – 4 years’ experience in product development
• Proven experience as a Product Manager or similar role in the technology or data centre industry.
• Strong analytical and strategic thinking skills with a track record of driving product performance and revenue growth.
• Excellent communication and interpersonal abilities to collaborate effectively with cross-functional teams and stakeholders.
• In-depth knowledge of data centre products, market trends, and customer needs.
• Proficiency in project management tools and software.
• Ability to travel as needed for customer engagements and industry events.
• Certification in Product Management (e.g., Pragmatic Marketing Certified, Certified Scrum Product Owner) is a plus.

Demands of the Job:

• Excellent organizational skills
• Strong project and self-management skills and ability to multi-task.
• Passion to understand the market needs and find innovative solutions to them.
• Well-informed of the market competitive structure, industry practices and regulation.
• Strong analytical and problem solving skills; ability to identify root cause and develop solutions
• Ability to follow a prescriptive design process and to work within the allotted project time limits
• Possess a unique blend of business and technical savvy; able to identify trends and create relevant products.
• Demonstrate good attention to detail and results oriented; demonstrated track record of proactively establishing and following through on commitments.
• Strong presentation and communication skills and the ability to translate technical concepts to field sales teams, technical and non-technical customers, and C-level client contact.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online