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Waitress at Ingryd Academy

Posted on Tue 16th Apr, 2024 - hotnigerianjobs.com --- (1 comments)


Ingryd Academy is a tech training organization with a vision of upskilling young talent to become a professional in the ecosystem.

We are recruiting to fill the position below:

Job Title: Waitress

Location: Udi Hills, Abuja
Employment Type: Full-time

Responsibilities

  • Provide excellent customer service to guests by greeting them warmly, taking orders accurately, and addressing any inquiries or concerns in a professional and courteous manner.
  • Knowledgeably describe menu items, including ingredients, preparation methods, and special dietary considerations, to provide recommendations and accommodate guest preferences.
  • Work efficiently in a fast-paced environment to deliver timely and accurate service, prioritize tasks, and multitask as needed to ensure guest satisfaction.
  • Collaborate with kitchen staff, bartenders, and other team members to deliver a seamless dining experience for guests, communicating effectively to coordinate orders and meet guest expectations.
  • Process payments, handle cash transactions, and reconcile checks accurately using point-of-sale (POS) systems and basic math skills.
  • Maintain cleanliness and organization in the dining area, including setting tables, clearing dishes, and ensuring a welcoming atmosphere for guests.
  • Adhere to uniform and grooming standards, including wearing appropriate attire and maintaining a neat and professional appearance while on duty.
  • Address guest concerns promptly and professionally, offering sincere apologies and taking ownership of the situation to ensure a positive resolution.
  • Escalate any unresolved issues or guest complaints to the appropriate manager or supervisor, following established protocols and procedures to ensure timely resolution and guest satisfaction.

Qualifications

  • Minimum of High School or O-Level Certificate is required.
  • Previous experience as a Waitress or in a customer service role within the hospitality industry is preferred.
  • Strong interpersonal and communication skills, with the ability to engage and interact with guests in a friendly and courteous manner.
  • Excellent organizational skills and attention to detail, with the ability to multitask and work efficiently in a fastpaced environment.
  • Hands-on experience with cash register and ordering information system (POS).
  • Basic math skills
  • Positive attitude, professional demeanor, and a passion for delivering exceptional customer service.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Ability to work effectively as part of a team and collaborate with colleagues to achieve common goals.
  • Fluency in English is required; additional language skills are an advantage.

Application Closing Date
17th April, 2024.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the job title as the subject of the mail.


  

Comments (1)

No. 1
Posted on Tue 16th Apr, 2024 11:02:52 GMT by Patience james

Good


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