Hotel Porter at Stay & Homely Limited

Stay & Homely Limited is a boutique and luxury hotel that offers tailored experience and leaves an unforgettable memories, with unique locations in serene environment in Abuja and Lagos. 

We are recruiting to fill the position below:

Job Title: Hotel Porter

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

• DreamCity Group is currently seeking a Hotel Porter to join our esteemed team. The ideal candidate should possess a minimum of 3 years of relevant experience in the hotel and hospitality industry. This opportunity provides an exciting chance to be a part of a dynamic organization that values excellence, teamwork, and exceptional customer service.

Responsibilities

• Assist guests with their luggage upon arrival and departure, ensuring a seamless and pleasant experience.
• Maintain a clean and organized lobby area, ensuring it is presentable at all times.
• Escort guests to their assigned rooms and provide necessary information about hotel amenities and services.
• Handle guest inquiries and concerns promptly and professionally, escalating issues when necessary.
• Collaborate with other hotel staff to ensure smooth operations and guest satisfaction.
• Assist in delivering room service orders and any other guest requests in a timely manner.
• Adhere to all safety and security procedures, ensuring the well-being of guests and fellow staff members.
• Assist in maintaining inventory of supplies and reporting any shortages to the appropriate department.
• Assist in the loading and unloading of hotel supplies and equipment as required.
• Maintain a professional appearance and demeanor at all times, reflecting the values and standards of DreamCity Group.

Qualifications / Requirements

• Minimum of 3 years of experience as a Hotel Porter or a similar role in the hotel and hospitality industry.
• Relevant educational qualifications in the hotel and hospitality industry are preferred.
• Excellent customer service and communication skills.
• Strong physical stamina and the ability to lift and carry heavy objects.
• Strong attention to detail and organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional and positive attitude towards guests and fellow team members.
• Knowledge of safety and security procedures in the hotel industry.
• Flexibility to work on rotating shifts, including weekends and public holidays.
• Male candidates are preferred for this position.

Application Closing Date
15th April, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job title and Job Location as the subject of the mail.

Note: Only shortlisted candidates will be contacted for further selection processes.