Retention and Growth Manager at a Leading Health Maintenance Organization (HMO) - You Centred Consulting (2 Openings)

You Centred Consulting - Our client is a leading Health Maintenance Organization (HMO) striving to make healthcare accessible and affordable for everyone. They are committed to providing high-quality healthcare solutions to our clients. Their team is dedicated to creating a healthier and happier community by offering comprehensive health insurance plans and exceptional customer service.

They are recruiting to fill the position below:

Job Title: Retention and Growth Manager

Locations: Abuja & Lagos
Employment type: Full time / Permanent
Industry: HMO

Job Description

• As a Retention and Growth Manager, you will be responsible for developing and executing strategies to retain existing customers and drive growth within our client base.
• Your primary focus will be on understanding customer needs, analyzing data to identify opportunities for improvement, and implementing targeted campaigns to increase customer satisfaction and loyalty.
• Additionally, you will work closely with cross-functional teams to ensure alignment and execution of retention and growth initiatives.

Qualifications

• B.Sc. / HND in related discipline
• Proven experience in customer retention and growth strategies.
• Strong analytical skills and ability to interpret data to drive insights and decision-making.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Previous experience in a similar role preferred.

Salary
Negotiable.

Application Closing Date
20th April, 2024.

Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter outlining their relevant experience to: [email protected] using the Job Title and preferred Location as the subject of the mail.