Retail Manager at Sobaz Nigeria Limited

Sobaz Nigeria Limited,a leading indigenous and integrated downstream company in the Nigerian Oil and Gas Industry actively involved in the marketing, distribution, retailing, and sale of petroleum products. The company has experienced significant growth and now boasts a workforce of over 400 personnel with an extensive network of over sixty (60) retail outlets, a fleet of over three hundred and fifty (350) tanker trucks, and an ultra-modern 35,000MT tank farm. Our history is punctuated by excellence in the oil and gas sector, characterized by a consistent record of high performance and unwavering dedication to exceptional customer service.

We are recruiting to fill the position below:

Job Title: Retail Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Main Function

• Supervises the daily running of retail outlets, maintaining equipment’s, ensuring adequate stock, reconciling both stock, position as well as cash lodgment.
• Nurturing relations with customers, partners, regulators and other stakeholders towards the creation of long-term value for the company.
• To organize efficient implementation of Retail business policies and operations, coordinate staff to give customers good quality service and experience whilst monitoring costs and optimizing performance.

Major Duties and Responsibilities

• Ensures daily reconciliation of stock as well as sales proceeds.
• Liaises with HR for the recruitment, training, and motivation of retail staff to ensure development of a quality and competent workforce with strong customer service orientation.
• Manages retail expenditures to ensure that expenses are in line with budgetary provisions while providing insight on the profitability of various businesses within the division.Ensure a realization of ultimate customer satisfaction through propagating, receiving customer queries, handling complaints and providing after sales support.
• Ensures that retail staff understand their roles and responsibilities while setting and monitoring targets for the department.
• Deploys marketing strategies to enable customer retention and expansion including promotions and advertising. Workshops, loyalty programs amongst others.
• Ensures compliance of retail outlets with regulatory guidelines and obtainment of relevant licenses and approvals.
• Manages all sales channels for maximum benefit and returns to the company. These include direct sales, retainership, lubricants, gas sales, ventures amongst others.
• Supervises equipment maintenance, ensuring seamless operation, including generators, dispensers, electrical installations, and power sources.
• Supervises technology for effective operations ensuring key reports are retrieved for decision making. These include ERPs, Fore count controllers, ATGs, business analytics tools amongst others.
• Enforces safety and security procedures across all facilities in line with company HSE and security policy.
• Keeps all statistical and financial records including associated source documents for easy use.

Application Closing Date
14th April, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.