Hotel Manager at a New 4-star Hotel

A new 4-star Hotel located at Elekahia - Port Harcourt, Rivers State is recruiting to fill the position below:

Job Title: Hotel Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• We are seeking a dynamic and experienced Hotel Manager to oversee all aspects of our hotel operations.
• The Hotel Manager will be responsible for ensuring exceptional guest experiences, efficient operations, and profitability.
• This role involves leading and motivating a diverse team, maintaining high standards of service, managing budgets, and implementing strategic initiatives to enhance the hotel's reputation and revenue.

Responsibilities

• Oversee daily hotel operations, including front desk, housekeeping, food and beverage, maintenance, and administration.
• Ensure exceptional guest service and satisfaction by maintaining high standards of quality and hospitality.
• Manage hotel staff, including recruitment, training, scheduling, performance evaluation, and disciplinary actions.
• Develop and implement operational policies, procedures, and standards to optimize efficiency and productivity.
• Monitor financial performance, prepare budgets, and control expenses to maximize profitability.
• Develop and implement sales and marketing strategies to attract guests and increase revenue.
• Maintain relationships with suppliers, vendors, and contractors to ensure quality service and competitive pricing.
• Ensure compliance with health, safety, and licensing regulations.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for improvement.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
• Proven experience as a Hotel Manager or similar role in the hospitality industry. Minimum 10 years experience required
• Strong leadership and management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication, interpersonal, and customer service skills.
• Solid understanding of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
• Financial acumen and ability to analyze financial reports, budgets, and performance metrics.
• Proficiency in hotel management software and Microsoft Office suite.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Flexibility to work irregular hours, including weekends and holidays, as needed.
• Knowledge of local regulations and industry standards.
• Certification in Hotel Management or related field (desirable).

Remuneration

• Salary: Competitive, based on experience
• Benefits: Health insurance, retirement plan, employee discounts, professional development opportunities

Application Closing Date
31st March, 2024.

Method of Application
Interested and qualified candidates should submit their Resume / CV and a Cover Letter detailing their qualifications, relevant experience, and why they are suitable for the position to [email protected] using "Hotel Manager Application" as the subject of the mail.

Note

• We are committed to creating an inclusive and diverse workplace and encourage applications from individuals of all backgrounds.
• Please adhere strictly to the information.