Senior Payment Operations Specialist at Carry1st

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, fintech, and web3, we scale awesome content in underserved frontier markets. Carry1st has a proprietary payments and ecommerce platform which allows players to acquire global content using locally-accessible payment methods. We are backed by awesome investors like: Andreessen Horowitz, Google, Riot Games, Avenir, Konvoy Ventures, and Nas.

We are recruiting to fill the position below:

Job Title: Senior Payment Operations Specialist

Location: Lagos

Job Summary

• As a Senior Payment Operations Specialist, you will work across all of our proprietary platforms and be responsible for optimising the performance of our payments infrastructure to help drive sustainable growth, maintain service availability and ultimately maximise payment success.

Responsibilities
You will:

• Own day-to-day monitoring and operations of payments for both the Carry1st Shop and our Pay1st gateway API integrations with B2B clients
• Identify payment issues, liabilities and risks proactively then resolve as our first line of defence
• Make tactical changes to payment configurations to optimise for payment success
• Represent the PayOps function to the rest of the business through reporting on issues and trends
• Actively contribute to the Gateway Squad - a cross-functional team of product, engineering, customer support, growth, data and more that looks after Carry1st’s payments infrastructure.

Requirements
What makes you a great candidate?

• 3 - 5+ years in a Payment Operations role - ideally within an e-commerce company or a payment service provider (PSP).
• We will also consider Customer Support roles that focus on Payments
• You obsess over data and actively engage and own payment performance
• Strong analytical / problem-solving skills across technical platforms and large datasets
• Strong written and verbal communication skills with the ability to work with a range of people 
• Experience working in frontier markets with a preference for countries in Africa
• Bonus: love of games (of any kind) and real empathy for gamers 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online

Note: Please do not apply if your prior experience is in Finance or Treasury.