Posted on Mon 18th Mar, 2024 - hotnigerianjobs.com --- (0 comments)
Value Edge Management Service Limited - Our client, a Lounge Bar, is recruiting to fill the position below:
Job Title: General Manager
Location: Benin City, Edo
Employment Type: Full-time
Reports to: Managing Director
Job Description
Oversee the operations functions of the Lounge as per the Organizational chart.
Hold regular briefings and meetings with all heads of departments.
Ensure full compliance with the Lounge operating controls, SOPs, policies, procedures, and service standards.
Lead all key property issues including capital projects, customer service, and refurbishment.
Handling complaints, and overseeing the service recovery procedures.
Responsible for the preparation, presentation, and subsequent achievement of the hotel’s annual Operating Budget, Marketing, and sales Plan and Capital Budget.
Manage the ongoing profitability of the Lounge, ensuring revenue and guest satisfaction targets are met and exceeded.
Ensure all decisions are made in the best interest of the Lounge and management.
Deliver the Lounge budget goals and set other short and long-term strategic goals for the property.
Developing improvement actions, and carrying out cost savings.
A strong understanding of P&L statements and the ability to react with impactful strategies
Closely monitor the Lounge business report daily and make decisions accordingly.
Ensure that monthly financial outlooks of the floor , Food & Beverage, Admin & General, are on target and accurate.
Maximizing the Lounge yield and hotel/resort revenue through innovative sales practices and yield management programs.
Prepare a monthly financial report for the owners and stakeholders.
Draw up plans and budgets (revenues, costs, etc.) for the stakeholders
Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
Act as a final decision maker in hiring a key staff.
Coordination with HOD’s for the execution of all activities and functions.
Overseeing and managing all departments and working closely with department heads daily.
Manage and develop the Lounge Executive team to ensure career progression and development.
Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
Provide effective leadership to Lounge team members.
Lead in all aspects of business planning.
Respond to audits to ensure continual improvement is achieved.
Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
Assisting in residential sales as and when required and developing strong sales prospects.
Responsible for safeguarding the quality of operations both (internal & external audits).
Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.
Prerequisites:
The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.
Education
A University Degree in Hospitality Management or a related field with Experience in opening, managing, or re-positioning a hotel with a clear track record. Excellent computer system skills.
Experience:
5 to 10 years of experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a General Manager or Asst. General Manager.
Application Closing Date
29th April, 2024.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.