Support Officer at Afriktech Travels and Tours Limited

Afriktech Travels and Tours Limited is a Travel Tech company with solutions in tourism, mobility and hospitality to automate the process for Tours, Accommodations, Car rentals, Vacation Packages to improve the booking process and increase customer's experience, along sidea driving academy to help graduate a pool of qualified drivers on the roads.

We are recruiting to fill the position below:

Job Title: Support Officer

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are looking for a highly motivated and organized individual to join our team as a Support Officer. The ideal candidate will have excellent customer service skills and be able to work independently and as part of a team.
• In this role, you will be responsible for a variety of tasks, including uploading available vehicles and apartments onto the company website, attending to requests both at the office and online, creating video content of driving school students and providing operational and administrative support to the team.

Responsibilities

• Upload available vehicles and apartments onto the company website
• Attend to requests both at the office and online
• Provide administrative support to the team, such as answering phones, scheduling appointments, and managing files
• Maintain customer records
• Provide excellent customer service to all clients
• Assist with the planning and execution of marketing and promotional events
• Collaborate with other departments, such as social media content creator to create high-quality visuals, including photos, and videos, that aligns with overall business objectives

Qualifications

• B.Sc or equivalent
• 2+ years of experience in an administrative or customer service role
• Excellent customer service skills
• Ability to work independently and as part of a team
• Strong organisational and time management skills
• Proficiency in Microsoft Office Suite.

Compensation and Benefits

• Competitive salary and benefits package
• Opportunity to work in a fast-paced and dynamic environment.

Application Closing Date
30th March, 2024.

How to Apply
Interested and qualified candidates should send their resume and cover letter to: [email protected] using the Job Title as the subject of the mail.

Note: Only Candidates within this environs should apply