Head of Operations at a Fast Food Restaurant Chain - Allen Professional Services

Allen Professional Services - Our client, a leading Fast Food chain based in Owerri, Imo state, is recruiting to fill the position below:

Job Title: Head of Operations - Fast Foods Restaurant Chain

Location: Owerri, Imo
Employment Type: Full-time

Job Description

• The Head of Operations coordinates the activities of the entire outlets of the fast food chain.
• He supervises the outlet managers to ensure that all their operations are run smoothly in line with the company’s policies and objectives.
• His performance will be measured based on delivery of target sales and operations plans.

Key Roles and Responsibilities

• Establish and implement operations plans for all outlets.
• Establish and implement Standard Operating Procedures (SOP) to guide all activities in all outlets.
• Establish and implement standard supply chain policies and procedures in line with leading practices.
• Establish and monitor performance criteria and targets for all outlets.
• Develop and manage customer relationship management systems.
• Establish monitoring systems for the use of company’s resources including human resources, facilities, infrastructure, relationships, and partnerships.
• Oversee and ensure full adherence to agreed recipe, menu/meal plans.
• Conduct regular site visits and spot checks to all outlets to monitor and ensure full compliance with defined food safety, cleanliness and hygiene policies and procedures.
• Ensure the timely and cost-effective procurement and distribution of materials and equipment/tools between the central store and all outlets.
• Oversee the preparation, implementation, and monitoring of annual budgets.
• Oversee the development and maintenance of business control systems.

Qualifications

• First Degree in Food Science & Technology, Catering or related fields.
• Minimum of ten (10) years relevant work experience of which at least five (5) years must have been at a senior management level in a food services organization.
• Highly experienced in food products and services.
• Sound logistics management, business operations and financial knowledge.
• Strong managerial skills with proven track record in delivering targets and efficiencies.
• Strong experience working with business owners and company directors.
• Fluency in English is essential, with superior oral and written communication skills.

Application Closing Date
25th March, 2024.

How to Apply
Interested and qualified candidates should send their recent CV to: [email protected] using the Job Title as the subject of the emails.