PBX Engineers at Western Development Company Limited - 3 Openings

Western Development Company Limited is an Oil and Gas servicing company with about 25 years in the sector. Our experiences span Telecommunications, IT, Engineering, and Marine Services to mention but a few. We also employ and second manpower services, personnel and services to our customers.

We are recruiting to fill the position below:

Job Title: PBX Engineer

Locations: Delta, Lagos, and Rivers
Employment Type: Contract

Job Description

• We are seeking a highly organized PBX Engineer to manage our organization's phone calls. In this role, you will be responsible for maintaining our call directory, answering incoming calls, and connecting internal and external callers with corresponding departments or staff.
• You may also be required to perform other administrative duties.
• To ensure success as a PBX Engineer, you should possess excellent interpersonal skills and competency in PBX phone systems. Top-notch PBX engineers are multitasking experts who create a positive experience for every caller they assist.

Responsibilities

• Creating, updating, and distributing a call directory to all departments
• Answering, screening, and forwarding calls professionally and courteously.
• Handling general phone inquiries about the organization
• Directing external calls to designated departments or individuals
• Transferring internal calls across departments and between staff
• Setting up and confirming scheduled and conference calls when required
• Relaying written or verbal messages in a timely and accurate manner
• Scheduling routine maintenance and facilitating urgent repairs of PBX equipment.
• Keeping records of calls placed and charges incurred
• Assisting with other administrative duties, including copying, scanning, faxing, and emailing

Requirements

• High School Diploma or GED
• Formal qualification in office administration, secretarial work, or similar
• Previous experience as a PBX operator or a similar role would be advantageous
• Proficiency in different communication systems, including analogue, Voice over IP, and ISDN
• Exceptional ability in professional telephone etiquette
• Extensive experience with answering and directing calls, as well as relaying accurate messages
• Ability to maintain a call directory and schedule conference calls
• Experience with office software such as MS Word, Excel, and Outlook, as well as printers, copiers, scanners, and fax machines
• Excellent interpersonal and communication skills.

Application Closing Date
14th March, 2024.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: Name your CV Properly.