Boutique Manager at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

We are recruiting to fill the position below:

Job Title: Boutique Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• A Boutique Manager oversees the daily store operations, aiming to reach sales targets and maintain smooth operations.
• They are responsible for managing staff, setting sales objectives and guidelines, delegating responsibilities to employees, and solving complex issues and concerns should there be any to ensure customer satisfaction.
• They must also communicate and negotiate with suppliers, securing supplies, and building positive business relationships in the process.
• Moreover, as a boutique manager, it is essential to lead staff to reach goals while implementing store regulations and policies.

Job Duties

• Oversee daily retail operations, ensuring the boutique maintains a welcoming environment and operates efficiently.
• Develop and implement sales strategies to meet or exceed sales targets, including promotional events and discount offers.
• Manage inventory levels, including ordering new stock, conducting regular inventory audits, and deciding on product discontinuations.
• Hire, train, and supervise boutique staff, ensuring they provide exceptional customer service and adhere to store policies.
• Handle customer complaints and issues, providing resolutions that maintain positive customer relationships and uphold the boutique’s reputation.
• Analyze market trends and customer preferences to inform the selection of merchandise and visual merchandising displays.
• Coordinate with marketing to promote the boutique through various channels, including social media, email newsletters, and local advertising.
• Oversee the maintenance and appearance of the boutique, arranging for repairs and updates to fixtures, lighting, and decor to enhance the shopping experience.

Requirements

• Bachelor's Degree in Business or related field.
• Minimum of 5 years successful retail management experience.
• A Boutique Manager must be dependable, disciplined, self-driven, enterprising, and efficient.
• Ability to lead and motivate a team.
• Thorough knowledge of sales, marketing and customer service principles.
• He/she should also possess excellent written and oral communication, good leadership skills, effective merchandising and strong organization skills; multi-tasking abilities, and knowledgeable in the products being sold.
• Boutique managers should also be able to motivate people; have good eye for aesthetics; and be proficient with the use of computers and software such as MS Word, MS Excel, MS PowerPoint, and MS Outlook.

Salary

• Very attractive.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the mail.