Hotel Manager at Precious Aurum Integrated Services

Precious Aurum Integrated Services is a Nigerian company that serves as the managing company for its subsidiary companies (Crun-Ore Mining and metals limited, Dexter Roy GeoConsult Limited, Green Siberia Limited and Formidable). The company is in the business of providing diversified services across various sectors of the Nigerian economy including but not limited to mining, mining consultancy, logistics, culinary services, project management, agricultural products extraction and processing, contract acquisition, import/export, among others. As a group, we are driven by a culture of excellence, integrity, and teamwork. We continuously strive for innovation, leveraging technology and best practices to improve our operations and deliver superior results. We are dedicated to corporate governance, ethical conduct, and social responsibility, ensuring that our actions positively impact our employees, communities, and the Nigerian society at large.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Alapere Ketu, Lagos
Employment Type: Full-time

About the Role

• We are seeking a dynamic and experienced Hotel Manager to oversee the day-to-day operations of our hotel.
• The ideal candidate will be a hands-on leader with a passion for hospitality and a proven track record of delivering exceptional guest experience

Responsibilities

• Oversee day-to-day hotel operations, including front desk, housekeeping, maintenance, and food and beverage services.
• Develop and implement standard operating procedures to ensure efficient and seamless operations.
• Manage staffing levels, including recruitment, training, scheduling, and performance evaluation.
• Monitor guest satisfaction levels and address any issues or complaints promptly to ensure a positive guest experience.
• Collaborate with department heads to set goals, track performance metrics, and implement strategies to achieve financial targets and improve overall hotel performance.
• Develop and implement revenue management strategies to optimize room occupancy, rates, and revenue.
• Analyze market trends, competitor pricing, and demand forecasts to make data-driven pricing decisions.
• Monitor and adjust room rates and inventory availability across distribution channels to maximize revenue and occupancy.
• Collaborate with sales and marketing teams to develop promotional offers and packages to drive sales and revenue growth.
• Ensure exceptional guest service by overseeing all guest interactions and resolving any issues or complaints in a timely and professional manner.
• Train and mentor front desk staff to provide personalized service and anticipate guest needs.
• Implement guest service standards and procedures to enhance the overall guest experience.
• Establish and maintain quality standards for all hotel departments, including cleanliness, maintenance, and service.
• Conduct regular inspections and audits to ensure compliance with brand standards, regulations, and safety requirements.
• Develop and implement quality assurance programs and training initiatives to uphold high service standards.
• Oversee all financial aspects of the hotel, including budgeting, forecasting, financial reporting, and cost control.
• Develop and manage annual budgets, revenue projections, and expense forecasts to achieve financial goals.
• Monitor financial performance against budget and forecasts, analyze variances, and implement corrective actions as needed.

Candidate Requirements

• Bachelor's Degree in Hospitality Management or related field preferred.
• Minimum of 2 years of progressive hotel management experience.
• Strong leadership and communication skills.
• Proficiency in financial management and budgeting.
• Customer-centric mindset with a focus on guest satisfaction.
• Expertise in revenue management and yield optimization.
• Effective problem-solving and decision-making abilities.
• Attention to detail and commitment to high standards.
• Familiarity with hotel management software and technology.
• Understanding of marketing principles and promotional strategies.
• Knowledge of industry regulations and safety standards.
• Ability to remain calm and composed during emergencies.
• Proven track record of delivering exceptional guest experiences
• Must currently be residing Alapere Ketu, Lagos.

Application Closing Date
11th March, 2024.

Method of Application
Interested and qualified candidates should send their Resume, outlining their qualifications and relevant experience, to: [email protected] using "Hotel Manager" as the subject of the email.

Note: Only qualified candidates will be contacted for further consideration.