First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
To facilitate periodic performance review sessions (Monthly/Quarterly Performance Reviews)
To analyse, report and generate business insights on products, channels, customers, branches and Customer Profitability Reports) in the business areas of oversight.
To conduct competitive benchmarking, environmental scanning and analysis to generate business insight and actionable recommendations for performance improvement.
To identify and assess MIS issues affecting the business and ensure their timely resolution.
To facilitate the implementation and maintenance of an effective MIS (Management Information System) reporting application that is accurate and fair in presenting business performance.
To ensure the integrity and completeness of accounts segmentation and ownership.
Review, analyze and privide insight on all performance reports/analytics and business insight required to monitor the BU performance, across channels, products, customers, locations etc.
Maintain an accurate, creditable and reliable MIS (Management Information System) system for the SBU performance reporting and ensure the integrity of account segmentation & ownership
Monitor and review the SBUs performance against budget, historical trend, and competition, provide appropriate insight to support required action and make recommendations for business improvement
Deliver all performance reports and analytics required to monitor the BU performance, across channels, products, customers, locations etc.
Facilitate periodic performance review sessions in the SBU overseen.
Drive and implement perfromance improvement and cost optimization initiatives.
Support the SBUs in crafting, defending and cascading their budgets and forecasts.
Participate in budgeting exercise to ensure adequate inputs and sensible assumptions by the budgeting team.
Support the establishment of clear, fair and measurable performance metrics, targets and accountabilities for all functions in the area of oversight.
Facilitate engagements on scorecards and other performance initiatives.
Facilitate performance clinic sessions with under-performing Group Heads, Business Development Managers and Business Managers and offer advise and guidance to improve business performance
Deliver periodic individual performance reports using Balanced Scorecard framework and resolve all issues arising from Scorecards, MIS and Budget within the BUs
Identify and drive processes for efficiency improvement and provide decision support to the Group Executives in the SBUs as may be required from time to time
Drive resolution of conflicts arising from scorecards, MIS, expense control, budget of SRF/SBUs
Engage Executives, Heads of Departments, Group Heads, Business Development Managers on their scorecard and performance issues and supervise all other individual scorecard engagements and resolutions.
Facilitate enlightenment/training sessions on scorecards and other performance initiatives.
Facilitate inter-departmental engagements between SBUs and SRFs as may be required to drive business process efficiency or performance improvement
Identify and implement process effectiveness and efficiency improvement initiatives
Act as Head of Department in the absence of Head, Business Performance Monitoring
Maintain the Security of all Information entrusted to the staff.
Any other responsibilities as may be assigned by Head, BPM
Requirements
Minimum Education:
First Degree in Accounting, Finance, Economics, Science or Engineering.
Master’s Degree/Professional certification in Accounting or Finance (FCA, CFA or similar professional qualifications).
Experience:
Experience in MIS (Management Information System).
Proficiency in Microsoft office suite and leading analytics tools, SQL, etc.
Experience in Finance or Accounting.
Minimum of 17 years’ relevant experience, in MIS, Finance or accounting role, including at least 7 years in a similar managerial role.