Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities, primary health care and nutrition for Internally Displaced People (IDP) and host communities (HC) living in Maiduguri Metropolitan Council (MMC).
The progressive sectorial widening allowed PUI to start implementing an integrated approach from 2017 in food security, livelihoods, nutrition and health sectors, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy. From the launch of the health care services in February 2017 to the end of April 2018, a total of 119 913 OPD consultations were reached in Bolori II, while more than 60.000 beneficiaries have been reached by our cash project.
We are recruiting to fill the position below:
Job Title: Protection Supervisor
Location: Pulka, Borno
Employment Type: Full-time
General Obejective
Under the direct supervision of the Protection Deputy Project Manager, the Protection Supervisor is responsible for implementing activities through the Protection officers and Community Outreach Workers in Bolori II.
Responsibilities and Tasks
Activities implementation:
Lead the scale up plan for strengthening the community outreach network in the areas assigned in the project intervention framework
Design and lead the implementation of protection and community outreach activities (including but not limited to conduct the Protection Monitoring key messages dissemination, awareness-raising initiatives, households surveys, protection case identification, training on the Community Leaders and other relevant Stakeholder, referrals and follow-up)
Develop strong and effective referral pathways, ensure a strong communication and coordination with PUI health, nutrition and food security teams and liaise with other humanitarian agencies for external referrals (e.g. CP/GBV case management, MHPSS, CFS…)
Lead the implementation process of the tracking system for internal and external referrals
Provide capacity-building to the Protection team, other PUI teams and partners
Support the Officers in analyzing protection threats and ensure proper referrals (including protection cases, malnutrition cases and cases with urgent needs)
Ensure protection principles are mainstreamed in all PUI sectoral programs and regularly engage in protection monitoring and reporting at field level
Closely monitor and report on displacements, new arrivals and emerging needs
Responsible of the all protection and community outreach interventions and activities defined,follow up on the master work plan together with the Protection Deputy Project Manager.
Report immediately any difficulty or delay faced in the implementation of activities to the direct manager
Team Management:
Supervise Protection Officers and ensure the timely implementation of their activities
Ensure capacity-building of the team through trainings and technical guidance (protection principles, protection mainstreaming, CP, GBV…)
Coordinate the work of Protection Officers: work plans, progress toward targets, and frequency of submitting collected data
Ensure that Protection Officers & Community Workers have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the project
Ensure that PCO team properly handles confidential information and that information collected by both officers and community outreach workers is reported and properly uploaded to the database
Support Protection Officers & Community Workers in improving their performance
Report on Officers development and performance to the line manager
Regularly appraise the performance of Protection Officers
Routine field visits to monitor Protection activities
Continuously collect feedback from Protection Officers and ensure the communication to the Deputy Project Manager
Ensure the security rules in the field are respected, the safety of the field officers is guaranteed and the regular communication with the security focal person is maintained
Logistic & administration:
Define the needs in materials and tools required to conduct trainings and outreach activities Organize and coordinate training sessions: venue, attendees, and support materials
Ensure the proper utilization of the tablets by the Protection officers and COWs
Reporting & Data collection:
Collect and keep in a database information on identified protection cases from Protection Officers and report through proper documentation and referral system with regular follow-up
Ensure proper completion and filling of all documentation (soft and hard as required) and ensure data protection protocols, confidentiality and do no harm principles are respected while reporting protection cases
Review the number of assessed individuals from both Protection officers & Community Workers to see the progress towards assigned target.
Analyze data provided by PCO officers & Community Workers and propose solutions based on available resources.
Document and report training sessions and feedback from participants.
Responsible of compile and report to the direct superior data on a weekly, monthly, quarter and annual basis or upon request.
Report daily to the Protection PM or DPM the protection activities, or any challenges faced by the team on the field
Cooperate with MEAL Department to conduct any MEAL related activities (such as surveys, field feedbacks, and lessons learnt exercise among others)
Actively participate in the monthly Protection Monitoring Report and Service Mapping design and update
Internal and External representation:
Build and maintain relationships with external partners, community leaders (especially Lawans), community committees and other stakeholders
Represent PUI at anytime and anywhere when s/he is in duty
Ensure coordination with PUI Staff and stakeholders concerning community intervention activities
NB: The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.
Priorities of the Department
Strengthen the community outreach network in the assigned catchment area supported by PUI
Ensure a continuous grasp on the population needs and vulnerabilities and strengthen PUI reactivity responding to emergency humanitarian needs
Support PUI integrated approach through protection trainings for other departments
Strengthen referral mechanisms internally and externally
Qualifications and Skills
Mandatory requirements:
Language skills: Fluent in English and Hausa, and good knowledge in Kanuri is an asset
Education degree: At least certificate of Secondary education or a Degree in Social Science / Development Studies / Political Science or related field
Work experience: At least 2 years of experience in relevant field
Knowledge and Skills:
Good knowledge of community outreach, community mobilization and protection
Excellent experience in conducting trainings, awareness sessions and surveys/assessments
Knowledge of international legal instruments related to protection (IHL/IHRL), IDP guiding principles, SPHERE standards, protection mainstreaming
Knowledge or previous experience in Health and/or Nutrition is an asset
Computer skills: Excellent knowledge of the MS office software including Word, Excel, Outlook, Powerpoint
Other: Literacy in reporting
Assets:
Interests
Commitment to the NGO values and principles
Understanding of the political situation in the area
Transversals skills
Conflict resolution and diplomacy skills
Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
Ability to analyze and suggest improvements of the activities