Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The PUI Nigerian Mission has been officially opened in April 2016, with a focus on meeting urgent needs, including improving access to food commodities, primary health care and nutrition for Internally Displaced People (IDP) and host communities (HC) living in Maiduguri Metropolitan Council (MMC).
The progressive sectorial widening allowed PUI to start implementing an integrated approach from 2017 in food security, livelihoods, nutrition and health sectors, with the support of ECHO, FFP, OFDA and CIAA/CDC, in line with PUI’s global strategy. From the launch of the health care services in February 2017 to the end of April 2018, a total of 119 913 OPD consultations were reached in Bolori II, while more than 60.000 beneficiaries have been reached by our cash project.
We are recruiting to fill the position below:
Job Title: Protection Officer
Location: Pulka, Borno
Employment Type: Full-time
General Objective
Under the direct supervision of the Protection supervisor, the Protection Officer will support the set-up and management of a Community Outreach Workers’ Network in Bolori II ward of Maiduguri.
S/he will be responsible for developing, implementing and monitoring protection and community outreach activities, in compliance with work plans, donor regulations and PUI policies, and will ensure that protection principles are mainstreamed in all sectoral programs of PUI.
S/he will play a key role in increasing community knowledge and access to services while strengthening PUI knowledge of and acceptance within the community.
Responsibilities and Tasks
Activities Implementation:
Provide capacity-building and trainings to COWs on thematic of protection (including CP, GBV, protection mainstreaming, confidentiality of protection data)
Ensure quality services respecting “Do no harm” and confidentiality principles are provided by COWs on the field
Support effective community engagement and community input into program activities and design through close contact and structure activities
Participate in community events and meetings and lead the organization of awareness sessions and workshops
Ensure the identification, internal/external referrals and follow-up of protection cases and urgent cases to the Health, FSL and Nutrition team
Develop appropriate key messages and IEC materials and ensure that they are disseminated among the community
Disseminate relevant and meaningful information regarding the rights of persons of concern and services available in the area in order to enhance access to services and rights
Proactively seek to assess people who have been missed out from assistance, such as marginalized communities, new arrivals or households whose situation has suddenly deteriorated
Ensure protection is mainstreamed in all PUI Programs at the field and protection cases and concerns are timely referred and addressed
Responsible of the all community outreach interventions and activities defined, develop and follow up on the work plan together with the Protection Supervisor
Report immediately any difficulty or delay faced in the implementation of activities to the direct manager
Team Management:
Supervise Community Outreach Workers and ensure the timely implementation of their activities
Coordinate the work of COWs: work plans, progress toward targets, and frequency of submitting collected data
Ensure that COWs have the necessary information on the referral system and provided services and properly understand the activities to be implemented in the framework of the project
Support COWs in improving their performance
Routine field visits to monitor COWs activities
Continuously collect feedback from COWs and ensure the communication to the Protection Supervisor
Logistic & Administration:
Report to the line manager the needs in materials and tools required to conduct trainings and outreach activities
Participate in the organization on training sessions: venue, attendees and support materials.
Ensure a proper utilisation of the tablets and make sure all of it are daily charged and fully operational
Reporting & Data Collection:
Collect, analyze, store in a database and report information received from COWs (households surveys, FGDs, awareness sessions…)
Collect, analyze, store in a database and report information on identified protection cases and referrals
Identify the number of assessed individuals by the COWs progress towards assigned target
Document and report training sessions and feedback from participants
Responsible of compiling and reporting to the direct superior data on a weekly, monthly, quarter and annual basis or upon request.
Support and contribute to the field assessment, data collection and storage in a database, report writing and share community feedback and concerns
Internal and External Representation:
Build and maintain relationships with external partners, community leaders (especially Bulamas), community committees and other stakeholders
Represent PUI at anytime and anywhere when s/he is in duty
Ensure coordination with PUI Staff and stakeholders concerning community intervention activities
N.B: The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.
Priorities of the Department:
Strengthen the community outreach network in the assigned catchment area supported by PUI
Ensure a continuous grasp on the population needs and vulnerabilities and strengthen PUI reactivity responding to emergency humanitarian needs
Support PUI integrated approach through protection trainings for other departments
Strengthen referral mechanisms internally and externally
Qualifications and Skills
Mandatory Requirements:
Language skills: Fluent in English and Hausa, and Good knowledge in Kanuri is an asset
Education degree: Degree in Social Science/Development Studies/Political Science or related field
Work experience: At least 1 year relevant experience in the field
Knowledge and Skills:
Good knowledge of community outreach, community mobilization and protection
Excellent experience in conducting trainings, awareness sessions and surveys/assessments
Knowledge of international legal instruments related to protection (IHL/IHRL), IDP guiding principles, SPHERE standards, protection mainstreaming
Knowledge or previous experience in Health and/or Nutrition is an asset
Computer Skills :
Good knowledge of the MS office software including Word, Excel, Outlook, Powerpoint
Assets:
Interests
Commitment to the NGO values and principles Transversals skills
Strong motivation to help people in need
Conflict resolution and diplomacy skills
Ability to adapt or change priorities according to the changing situation within a mission or the organization itself
Understanding of the political situation in the area
Ability to analyze and suggest improvements of the activities