Team Lead, Network Monitoring Centre at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

As a pioneer and a leading Fibre-To-The-Home (FTTH) operatorin Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions.

We are recruiting to fill the position below:

Job Title: Team Lead, Network Monitoring Centre

Location: Lagos

Job Description

• The ideal candidate will proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of systems / applications / network and stays abreast of new technologies emerging in the industry.
• S/He provides supervision of all first-level active and passive on-site and off-site technical support for all our infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
• To consistently provide high-quality customer service and support while ensuring customer satisfaction.

Requirements

• B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering.
• CCNA, CCNP (Desired).
• 4 - 6 years work experience.
• Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
• Understanding of iTIL v4 service management
• Excellent business communication skills both verbal and written.
• A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
• Experience with Wired, Wireless Point-to-Point and Point-to Multipointtechnologies is desirable.
• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.

Application Closing Date
19th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.