Myrtle Management Consultants Limited - Our client, a premium boutique Beauty and Hair Salon, is recruiting suitable candidates to fill the position below:
Job Title: Beauty Salon Manager
Location: Victoria Island, Lagos
Job type: Full-time
Job Description
Inventory Management:
Maintain stock reports and review stock levels of all products
Maintain records of all procurement
Procurement of goods and maintenance of procurement records
Bookkeeping, Finance, and Inventory Management:
Maintain sales and purchase records for products and ensure it’s accurately reflected in the systems
Track the payments received from clients
Download and review relevant reports from systems on a daily and weekly basis
Produce custom reports using excel
Keep updated records of costs and revenues (e.g. daily, monthly, and quarterly)
Ensure that all bookings are entered in the Salon Management system and all transactions are fully settled to the bank account
Cost management - helps to ensure that the salon is profitable and that targets are met.
Work with the MD to set revenue and costs targets
Salon Operations Management:
Problem-solving when there are issues relating to facilities - be able to bring a successful resolution
Oversee the cleaning of the salon to ensure it is always spotless
Ensure that the salon equipment including chairs, mirrors, and side tables is maintained to the highest standard.
Arrange for regular maintenance services for all equipment
Opening and/or closing the salon during business hours.
Develop and document policies and procedures relating to salon operations
Oversee the delivery of online product sales
Reporting on salon operations and performance
Remaining organized and meeting deadlines.
Apply hygiene practices across all beauty stations.
Ensure all salon services meet high-quality standards.
Oversee compliance with health and safety standards.
Business Development:
Develop and share promotional Ideas for services and products.
Look out for strategic opportunities to grow the business
Team Coordinator:
Sourcing, recruitment, training, performance reviews, disciplining and dismissing staff members
Ensure that the right staff are retained
Ensure that the skill set of the staff is appropriate
Manage staff roster and annual leave plan - update for staff absence
Ensure that sufficient staff are available to attend to client bookings
Ensure that all staff comply with policies and procedures and safety regulations
Development of policies and SOPs related to staff activities
Maintain records of staff members which includes their salaries and working schedules.
Implement control measures to ensure that staff act correctly at all times
Identifying training needs for staff and scheduling training as needed
Lead team meetings include preparing an agenda that has been reviewed/approved by M.D
Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
Organize events to increase staff motivation and engagement.
Monitoring data on productivity
Qualifications
Candidates should possess a University Degree
Proven experience in a busy salon or spa environment as a manager is essential
At least 3 years of work experience.
Experience in customer service, finance, leadership, and logistics may be advantageous.
Good computer skills and the ability to use business support software.
Ability to produce reports in Excel and Word
Strong customer service, project management, and quality control skills.
Good resource planning skills.
Excellent leadership and customer service skills.
Knowledge and passion for the hair and beauty industry is an advantage
Excellent communication skills and excellent command of the English language
Maintain professional appearance and a positive attitude
Basic bookkeeping knowledge
Excellent organizational skills
Other Requirements:
The ideal candidate should be articulate, detailed, and diligent to handle all matters relating to business development, staffing, finance, and inventory management.
To be successful in this role, you should be highly organised, numerate, able to manage teams, articulate, and able to deliver under pressure.
Apply if you are passionate about the beauty industry. If you enjoy leading people and exhibit high standards.
This is a leadership role that requires a high level of organisational and leadership skills. There is the growth potential for this role depending on performance.