Deputy Head of Mission at INTERSOS Nigeria

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

We are recruiting to fill the position of:

Job Title: Deputy Head of Mission

Job Code: SR-49-6080
Location: Maiduguri,Borno
Starting date: 01/04/2023
Contract duration: 9 months
Reporting to: Head of Mission
Supervision of: 3 international staff and 4 national staff
Dependents: Non-family duty station

General Context of the Project

• According to the Nigeria Humanitarian Response Plan 2022, 8.4 million people are in need of humanitarian assistance in the north-east and north-west of the country, with majority of them being women and children who are facing significant protection risks. The people in need is likely to increase due to continuation of insecurity in the intervention areas with IDPs fleeing to relatively safer places.
• INTERSOS has been rendering humanitarian response in Nigeria since 2016, providing life-saving support from the most affected communities such as health and nutrition, covid-19 response and vaccination, protection, food security and livelihoods, shelter, access to clean water and sanitation, camp coordination, and common warehouse management.

General Purpose of the Position

• Provides support to HoM in the daily management and coordination of the operational functions of the Mission
• Coordinates all operations (support) departments of the Mission including logistics and supply, assets, IT, fleet, warehousing, administration, finance and human resources in compliance with INTERSOS policies and local law
• Leads the Mission in the absence of HoM
• Contributes to further development of Mission strategy and operations in terms of objectives, activities, indicators, financial, material and human resources needed

Main Responsibilities and Tasks
Overview of the Operational Functions:

• Works in close collaboration with Head of Mission and the Programme Coordinator to ensure overall coordination of the country programme, operations and strategy
• Provides timely analysis and advice to Head of Mission on all issues related to technical support functions and operations across the mission
• Liaises with donors and external stakeholders on operational issues
• Ensures all projects adhere to INTERSOS’s systems and procedures (administrative, financial and logistics) so that effective and efficient support functions contribute to quality programme delivery
• Directly supervises: Finance Coordinator, Logistics Coordinator, Human Resources Coordinator, and Heads of Field Offices to ensure that all country operations are carried out effectively and efficiently
• To review with the concerned Coordinators on the SOP and workflow of the Finance, Logistics and HR, and generate solutions to tackle challenges and ways of enhancement of effectiveness and efficiency of those functions while ensuring compliance. Strategic recommendations should be rendered, implemented and followed-up on.
• Ensure good mechanisms in inter-department communications to promote harmonized approach in attaining mission objectives.
• In collaboration with Human Resources Coordinator ensures compliance with all legal and administrative requirements of the country
• Supports projects in timely preparation of monthly projected expenditures and analyses financial planning and reporting
• In close collaboration with Finance Coordinator and Head of Mission, ensures support costs are included in operating budgets and funding proposals
• In cooperation with Finance Coordinator, ensures that all support systems and teams are operating in accordance with INTERSOS and donor compliance regulations and have necessary risk mitigation strategies in place
• Collaborates with Finance Coordinator and Head of Programmes on budget control and financial management of the projects to guarantee adherence to relevant project proposals and to ensure the overview of project spending and financial reporting
• Ensures all projects have capacity (human and technical) to support smooth programme operations
• In collaboration with Logistics Coordinator ensures that all processes from procurement to warehousing meet INTERSOS and donor compliance requirements and participates in the coordination of an efficient and responsive supply chain system that meets the needs of the country programme
• Collaborates with Logistics Coordinator and Programme Coordinator in supporting program and field staffs in preparing, implementing and monitoring procurement and distribution plans
• In collaboration Logistics Coordinator, supervises logistical aspects of the operations and establish and maintain supply system and effective fleet management
• In collaboration with Logistics Coordinator, oversees maintenance of all INTERSOS premises as well the office equipment of communication tools and IT assets and ensures that security standards are maintained in all premises
• In collaboration with Logistics Coordinator to ensure that contracts and procurement transactions/relationships are transparent and in compliance with local law and INTERSOS and donor policies
• In collaboration with Human Resources Coordinator ensures systematic briefings and debriefing of all international staff in the mission
• In collaboration with Human Resources Coordinator ensures that INTERSOS’s staff policies and procedures are understood and respected

Communication and Representation:

• Represents INTERSOS in engaging with local authorities, donors, and partners at the state level.
• Follows up, guarantees and monitors government recognition procedures for the organisation in compliance with the host country formalities.
• Maintains collaborative relations with Donors, International Agencies, NGOs and other stakeholders at the state level.
• Advises HoM on country priorities based on context and needs analysis.

Job Requirements
Education:

• University Degree from a recognized academic institution in one or more of the following areas: International Development, Social science, Business Administration, Management, Contract/Commercial Law.

Professional Experience:

• Relevant 7 years of experience in management in humanitarian organizations, of which 5 years should be managerial and preferably in INGO at the national and/or international level.
• Proven experience in handling different donor requirements (e.g.: ECHO, OFDA, UNHCR, WFP, UNICEF, etc).

Professional Requirements:

• Excellent skills in MS Excel & Word.
• Knowledge of MS Access an advantage.

Languages

• Fluency in written and oral English is required.

Personal Requirements:
Core Values:

• Commitment and Respect of local culture
• Diversity and Inclusion
• Integrity

Core Competencies:

• Excellent Communication Skills
• Drive for Result
• Working with People of all background and culture.

Key Functional Competencies:

• Leading and Supervising
• Deciding and Initiating Actions
• Planning and Organizing
• Conflict resolution skills
• Strong coaching skills.

Skills and Knowledge:

• Ability to work strategically, independently and to realize organizational goals, develop strategies, set clear visions.
• Ability to persuade and influence, negotiate to obtain agreement, promote ideas.
• Ability to network and establish good relations with stakeholders, at all levels.
• Fast learner, adapts and responds to change, tolerates ambiguity.

General Conditions

• General Conditions - Type of duty station - Non family duty station
  • Remuneration - According to position and seniority
  • Transportation - Round-trip flight. For any mission lasting at least 12 months, at 9 months one free plane ticket to the Country of residency and back to the mission for the humanitarian worker.
  • Medical insurance - M Medical Insurance; reimbursement for vaccines, medical certificate and PCR test for deployment; psychosocial support on request
  • Visa - Visas
  • Annual leave - 2.5 days per month
  • Installation costs - N/A
  • School fees - N/A
  • Induction  - Online orientation course
• General Conditions - Accommodation - Shared Guesthouse
• General Conditions - R&R - 6 days of R&R each 12 weeks + 600$ allowance

Application Closing Date
15th March, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• INTERSOS applies a "Learning & Development Policy" which includes the possibility to receive capacitation and participate in internal and external training. Priority will be given to Staff working for INTERSOS for more than two years. Staff with a seniority >2 with a demonstrated good performance and high commitment will be invited to be part of the INTERSOS Pool and to create their “Personal Development Plan”. They will be then accompanied individually by the Personnel Development Coordinator to shape their capacity-building plan.
• The categorization of Family, Non-Family, and Accompanied Duty stations is subject to security criteria, access to health and education services.