Layer3 is one of the fastest growing network and security infrastructure companies in West Africa, providing award-winning services, including managed and cloud services, network security, IT infrastructure management, virtualization and mobile device management solutions. Our unique model integrates best-of-breed technologies from global leaders such as Juniper Networks, Blue Coat, Polycom, AirWatch, F5, Extreme Networks and VMware, coupled with our next-generation metro fiber networks, to offer unparalleled services and after sales support to some of the most demanding customers.
We are recruiting to fill the position below:
Job Title: Sales Specialist (Account Manager)
Location: Abuja
Job Description
The Sales Specialist or Account Manager is responsible for managing accounts (customers), establishing and maintaining a long-term relationship with accounts and maximizing sales opportunities within them.
He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients’ queries.
The Sales Specialist will hold an end to end process ownership of all Layer3 client’s life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty.
He/she must be energetic, detailed, and customer focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals.
The primary objective is to develop strategic partnerships with key account decision makers to drive revenue and position Layer3 for larger wins in the future.
Duties
Focusing on growing and developing existing clients, together with generating new business.
Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
Meet and exceed yearly sales target.
Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
Analyze customer needs and identify product solutions to fit needs, desires and budget.
Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
Write business plans for all current and opportunity tender business.
Develop long-term relationships with customers
Manage and interpret customer requirements - speaking with clients to understand, anticipate and meet their needs;
Calculate and issue client quotations;
Negotiate tender and contract terms to meet both client and company needs;
Administer client accounts;
Analyzing costs and sales
Record and maintain client contact data
You will act as the key interface between the customer and all relevant divisions.
Qualifications
University Degree or its equivalent, preferably in Business Management, Computer / Electrical / Electronics Engineering or Computer Science is required.
Three or more-year(s) field sales and account management professional experience with an ICT Solutions Provider.
Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Cisco and VMware will be an added advantage.
Skills:
Strong account management and relationship building skills.
Experience of managing major national accounts.
Entrepreneurial mindset
Highly self-motivated.
A solid sales background;
Ability to research and quickly disseminate information
Excellent customer service skills
Excellent skills in business and report writing
Excellent communicator
Sound judgment and good business sense
Team working ability
The ability to build relationships with clients quickly