Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.






  
          Popular Jobs
Action Against Hunger | ACF-International Job Recruitment (3 Openings)

HNJ Exclusive Job GOODY Bag - November Week Three UPDATE!

Jobvet Services Job Recruitment (9 Positions)

Craneburg Construction Company Job Recruitment (3 Positions)

Latest Entry-level & Internship Job Recruitment in Nigeria - HNJobs (Weekly Recap)

JNO Integrated Services Internship & Exp. Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (6 Positions)

Togetherway Limited Job Recruitment (3 Positions)

HNJobs (Recap): Remote / Work-At-Home Job Opportunities

Latest Graduate & Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Latest Customer Service / Front Desk Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

HNJobs (Recap): International Agency / NGO / Multinational Job Opportunities - HNJ Exclusive

Chi-Daniels Global Concept Limited Job Recruitment (3 Positions)

Helean Global Limited Job Recruitment (3 Positions)

Ant Express Logistics Company Job Recruitment (3 Positions)

Boolean Labs Limited Job Recruitment (4 Positions)

Rosabon Financial Services (RFS) Limited Job Recruitment (4 Positions)

George Houston Resources Limited (GHR) Consulting Services Job Recruitment (6 Positions)

Osten Laboratory Graduate & Exp. Job Recruitment (4 Positions)

Mastercard Nigeria Job Recruitment

Univacity Limited Job Recruitment (5 Positions)

Bosak Microfinance Bank Limited Job Recruitment (3 Positions)

Zigma Limited Job Recruitment (3 Positions)

ABNL Limited Job Recruitment (5 Positions)

MTN Nigeria Job Recruitment (3 Positions)

Optimus Bank Tech Academy Program

National Basketball Association (NBA) Job Recruitment

Uncle Stan's Foods Job Recruitment (6 Positions)

LD&D Consulting Job Recruitment (3 Positions)

Techduce Africa Job Recruitment (5 Positions)

Apex Network Limited Job Recruitment (3 Positions)

Sundry Foods Limited Job Recruitment (3 Positions)

TradeDepot Limited Job Recruitment (3 Postions)

IQVIA Nigeria Job Recruitment (5 Positions)

HRHub.ng Limited Job Recruitment (4 Positions)

AnneMarthas Global Services Limited Job Recruitment (13 Positions)

The Art Hotel Limited Job Recruitment (3 Positions)

U.S. Mission Job Recruitment (9 Positions)

Venmac Resources Limited Job Recruitment (13 Positions)

R & R Recruiting Services internship and experienced Job Recruitment (7 Positions)

RSIN Group Job Recruitment (3 Positions)

Victoriasid Travels and Tours Job Recruitment (3 Positions)

The Foodhub by CWC (TFH) Job Recruitment (5 Positions)

International Medical Corps (IMC) Job Recruitment (4 Positions)

Uraga Real Estate Job Recruitment (4 Positions)

Nestle Nigeria Plc Job Recruitment

Applicant Recruiters Limited Job Recruitment (5 Positions)

Polaris Digitech Limited (PDL) Internship & Exp. Job Recruitment (4 Positions)


Talent Success Partner (Remote) at Andela Nigeria

Posted on Fri 02nd Sep, 2022 - hotnigerianjobs.com --- (0 comments)


Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Rwanda and Kampala, Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.

We are recruiting to fill the position below:

Job Title: Talent Success Partner

Location: Remote

About the Role

  • This is your opportunity to significantly contribute to formulating an elite delivery function that directly supports all of our talent within our SMB segment while also supporting our Client Business Unit Partners with delivery excellence. You will be at the helm of delivering an exceptional talent experience.
  • Our core delivery model is embedded teams­­­ of software engineers who are remote and distributed. As such, you’ll need to be adept at enabling passionate people to deliver their best and facilitating programs necessary to scale with our Clients.
  • To ensure success, you’re keen on engaging directly with clients to resolve non-technical issues, escalating technical issues to the Technical Delivery Managers (TDMs) to address, and working with Talent Experience (TX) to enrich the delivery and engineer experience. This success enablement can span pre-sales, talent onboarding, and talent off-boarding.
  • In addition, you always have an eye on how to ensure stability in delivery through a period of great change. You can creatively adapt to changing needs across industries and collaborate with stakeholders to bring value propositions - in service to what Andela does.
  • As a global company, you will be working with talent and clients in various time zones. Your business hours will align with engagement needs, and we strive to have at least a 5-hour overlap with our clients.
  • Your role is to ensure engagements are successful while owning client/internal stakeholder inquiries across an array of topics, including but not limited to: developer concerns, infrastructure and machine needs, and business-related matters.

You are constantly asking yourself:

  • How do I ensure clients are impressed with the engagement and productivity of their Andela talents?
  • How do I ensure Andela Talents are enriched and supported as they deliver for our Clients?
  • You’re passionate about delivering outstanding service while maintaining efficiencies at scale.
  • You will combine your eagerness to learn, can-do attitude, and collaboration skills to deliver an exceptional experience.

Responsibilities

  • Coordinate and own your Book of Business for growth and to meet related business objectives
  • Client Engagement: Be a point of escalation for Client/Talent issues arising on engagements within your Book of Business
  • Delivery Management: oversee programs that prevent revenue churn within your BoB i.e., Talent burnout, Talent mismatch, performance issues, compensation, etc.
  • Delivery Enablement: resolve bottlenecks that impact delivery excellence through collaboration with relevant stakeholders i.e., talent productivity, miscommunication, etc. Working with TDMs to address technical concerns: performance management, talent L&D, talent work impact, etc.
  • Talent Enrichment: Oversee programs that ensure successful delivery and a great engineer experience
  • Document and create playbooks on managing key achievements in the talent journey - onboarding, F90, roll-off, resignations-mitigation, etc.
  • Feed trends and learnings to leadership to develop programs and features that will help us better serve our clients and talent
  • Execute on core metrics - talent retention, client growth, talent Net Promoter scores, etc.

Requirements

  • 3 years work experience in a similar role
  • Strong written and verbal communication skills
  • You are hard-working and at ease with ambiguity and change
  • You are an outstanding collaborator and eager to learn
  • You are highly accountable - seeing tasks through to completion while maintaining high-quality standards
  • Experience in Salesforce or another CRM tool is required
  • Creative problem-solving abilities
  • Ability to learn from experience and iterate
  • Ability to receive feedback well and adjust behavior

Benefits

  • Fully Remote work culture - we hire globally and all of our roles are fully remote!
  • Bring your own device stipend - buy your own laptop with funds from Andela
  • Quarterly work from home stipends
  • Flexible working hours
  • Equity (as a part of compensation package)
  • Healthcare, 401k / pension (US only)
  • Andela Affinity Groups
  • Growth & development paths
  • Generous Paid Time Off, Parental Leave, Compassionate Leave
  • And more to come! We're on a journey to reimagine global benefits at Andela

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *