The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.
We are recruiting to fill the position below:
Job Title: Protection Technical Assistant
Job Identification Number: 6531 Locations: Maiduguri, Borno
Job Schedule: Full time
Job Category: Assistant
Reports to: Protection Coordinator
Supervision of: Protection Coordinator
Travel: 25%
Project number: NGFM2112, 2201
Duration and type of contract: 12 months
Role and Responsibilities
The purpose of the Protection Assistant position is to assist in the day-to-day implementation of protection activities in NRC.
Generic Responsibilities (max 10):
Adhere to NRC policies, tools, handbooks and guidelines
Assist with the implementation of the support function portfolio according to a plan of action
Prepare and develop status reports as required by management
Ensure proper filing of documents
Promote and share ideas for improvement of the support function
Ensure that procurement, development and distribution of materials and equipment are timely and in accordance with the procedures
Involve and inform communities and community leaders about the activities
Investigate and facilitate the introduction of new technology, method and approaches in order to improve the quality of the activities
Specific Responsibilities
Integrated Protection responsibilities:
Carry out regular visits to assigned field locations and identify protection needs of IDPs and host communities
Together with Protection Officers, the Assistants will be responsible for the implementation of protection activities on the field – protection analysis, case management, data collection, sensitization and monitoring of protection issues and referrals.
Contribute to the development of weekly and monthly work plans
Carry out the selection of project beneficiaries with a particular focus on the identification of vulnerabilities.
Data collection for project monitoring and evaluation.
Build capacity of NRC program and support teams on protection safe programming by conducting regular awareness raising sessions, inductions and support Core Protection training follow-up.
Participate in assessment and identification of protection gaps including GBV issues and support coordination with other protection actors to address those gaps
Identify vulnerable beneficiaries with special needs and suggest the best type of assistance for each individual case tailored to the specific needs of the case (safe referrals to specialized actors)
Reporting:
Contribute in the implementation of protection activities according to strategy, proposals, budgets and plans
Keep accurate records of daily activities, beneficiaries involved, and issues identified. Regularly update program files and databases according to NRC’s Data Protection Policy and any other internal procedures that apply.
Coordination:
Build strong working relationships with mandated and specialized protection actors
Proactively participate in regular program meetings and provide updates as appropriate.
Facilitate referral of protection issues to relevant service providers.
Ensure close coordination and communication with NRC’s Core Competency teams to encourage an integrated approach to program delivery;
Prepare weekly progress reports and other documents as required
HR:
Comply with NRC’s Code of Conduct and PSEA principles at all times
Ensure adherence to NRC’s national staff policy guidelines
Critical interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons.
Relevant interfaces for this position are:
Strategy and project planning: Project Manager-Maiduguri, Project Coordinator
Area Operations: Finance Officer, Logistic Officer
Scale and Scope of the Position:
Staff: None - but will lead community facilitators
Stakeholders: Community leaders, traditional and religious leaders
Budgets: None
Information: GORS, Agresso and Intranet
Legal or compliance: Term of Employment, Code of Conduct.
Qualifications
We are looking for:
Bachelor's Degree
2 years of experience from working in a protection role in an emergency or protracted crises settings
Previous experience from working in complex and volatile contexts. Work experience in the Northeast is a plus.
Documented results related to the position’s responsibilities
Knowledge about own leadership skills/profile
Fluency in English & Hausa
Strong communication, coordination and representational skills.
Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
Generic professional competencies:
Experience from working in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Good command of English.
Competencies:
Experience from working in a protection role in an emergency or protracted crises settings
Documented results related to position's responsibilities
Proficiency in English Hausa and Kanuri
Strong communication, coordination and representational skills.
Contextual knowledge of northeast Nigeria (Borno State) preferred
Behavioural competencies:
Planning and delivering results
Empowering and building trust
Communicating with impact and respect
Handling insecure environment.
Performance Management:
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual.
The following documents will be used for performance reviews:
The Job Description
The Work and Development Plan
The Mid-term/End-of-trial Period Performance Review Template
The End-term Performance Review Template
The NRC Competency Framework.
Application Closing Date
15th August, 2022 (01:00).