Front Desk Officer at GentRoyal Koncepts

GentRoyal Koncepts - A broad term for a commercial entity involved in the computer industry. Examples of computer businesses include hardware and software manufacturers and retailers, software developers, PC repair and service companies, computer training firms, computer networking businesses, computer consultants and more.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ilesha, Osun
Employment Type: Full-time

Job Description

• Should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receiveletters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• 2 - 5 years experience.
• High School diploma; additional qualifications will be a plus

Salary
N1,000,000 - N1,400,000 annually.

Application Closing Date
12th February, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.