Travel Assistant at the U.S. Embassy

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

Job Title: Travel Assistant - Employees of Mission-All/or USEFMS, EFMS or MOHs

Announcement Number: Lagos-2020-060
Location: Lagos
Hiring Agency: Embassy Abuja
Series / Grade: LE - 0910 7
Promotion Potential: LE-7
Work Schedule: Full-time - 40 hours per week

Overview

• Hiring Path: Open to the public. For USEFM - FP is 7.  Actual FP salary determined by Washington D.C.
• Who May Apply / Clarification From the Agency: All Interested Applicants / All Sources
• Security Clearance Required: Public Trust - Background Investigation
• Appointment Type: Permanent
• Appointment Type Details: Indefinite subject to successful completion of probationary period
• Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary

• The work schedule for this position is: Full Time (40 hours per week)
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and / or clearances / certifications or their candidacy may end.
• Supervisory Position: No
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required

Duties

• Under the supervision of the Travel Supervisor, the incumbent performs a full range of travel services for all agencies at the Consulate.
• Handles problems with airport officials, expeditors, airline officials and other contacts.  
• Directs VIP travel arrangements in coordination with the Control Officer, Management, and other Embassy / Consulate offices.  
• The Travel Assistant serves as back-up to the Travel Supervisor

Qualifications and Evaluations
Requirements:

• Experience: Three (3) years of progressively responsible secretarial / administrative and travel experience is required.  

Job Knowledge:

• Good knowledge of airline reservations and ticketing practices is required.  
• Detailed knowledge of USG travel regulations (3 and 6 FAM) in order to determine eligibility for travel is required.
• Good working knowledge of host country travel businesses including airlines, hotels, and restaurants is required.
• Must have working knowledge of host country immigration practices and basic knowledge on international travel requirements.

Education Requirements:

• Education: Two-year college / university in general studies is required.

Evaluations:

• These may be tested. Please specify your level of proficiency in the language listed.

Language:  

• Advanced level in Speaking / Writing / Reading English is required.

Skills and Abilities:  

• Must have a valid Nigerian driver's license to be able to self-drive consulate vehicles to airline offices, diplomatic missions and other locations as needed.  
• Must have excellent customer relation skills.  
• Must have accounting and billing skills as well as report writing skills.
• Ability to deal with a wide range of post employees, family members, visitors, travel / airline agents, and the general public with tact, confidence and efficiency is required.
• Must possess good organizational skills.
• Must also deal with State Protocol staff, Immigration Officers and the staff at other diplomatic missions with the courtesies required by local customs.
• Must be proficient in Microsoft Suites.
• Must possess good numerical skills.
• Typing skills with speed and accuracy is required.
• Must demonstrate excellent time management and customer service skills.

Equal Employment Opportunity (EEO):  

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info
Benefits:

Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Abuja, Nigeria may receive a compensation package that may include health, separation, and other benefits.
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

• Hiring Preference Selection Process:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

* Important:  

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant.
• The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
• ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
• For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Salary
NGN 6,455,212 / USD $37,680 annually.

Application Closing Date
31st December, 2020

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Procedures and Notice

• All candidates must be able to obtain and hold a Public Trust clearance.
• To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

• In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
• Residency and / or Work Permit (If applicable)
• University Transcript
• Degree (Not Transcript)
• NYSC Certificate
• Drivers License

For EFMs, in addition to the above:

• Copy of Orders / Assignment Notification (or equivalent)
• Certificate or License
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:

• Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
• For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
• Thank you for your application and your interest in working at the U.S. Mission in Abuja, Nigeria.