Operations Manager at MacTay Consulting

MacTay Consulting - We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Objectives

• Manages all area of telecommunications (Operations, Projects and new business).
• Responsibilities include day-to-day administration of all activities.
• Prepares long and short-range budgets and work plans.
• Monitors adherence of the business approved budgets and work plans.

Job Purpose

• Plan, Control, Manage, Support and Track day to day network power and passive operations, power upgrades and energy Opex reduction to ensure continuous Optimal power availability of 99 % (and above) and Reduced network Operating expenses to meet corporate targets.
• Establish and enhance quality of engagement with Partners and Customers.

Key Accountabilities

Expected End Results (“WHAT”) - List the expected end results that must be achieved in order to fulfil the job purpose

• Responsible for day to day management of all The company sites Passive, power Operations & Maintenance (O &M) , Power Upgrade, site fueling to deliver optimal availability

Supporting Activities (“HOW”) - (What are the key activities undertaken to achieve the desired end results?

• Plan and coordinate swap and upgrades of power equipment such DG, AC & HVAC units, rectifier, batteries, transformers, stabilizers, power panels, inverters, UPS, Fire protection at switch sites/data centers, BSC, Back bones and BTS sites.
• Management of passive and power equipment data base
• Periodic audits of all installed power equipment in the network.
• Managing resolution of passive issues and crisis due to emergency/unexpected break down of critical network power equipment
• Management of spares and consumables to ensure availability of both critical and non-critical spares
• Power and fueling of sites
• Incidence management recommendations and follow up
• Develop and manage scope and SLA for passive and power equipment maintenance
• Set up and manage an efficient NOC
• Document and ensure adherence to processes and procedures
• Managing acceptance and signing of ATP documents, JCC and warranty certificates
• Develop maintenance schedule on all passive equipment at all BTS, BSC, Transmission, MSC etc
• Preventive Maintenance schedule, audit and tracking
• Development of BOQ for power equipment, creation of RFQ and RFP documents, review and verify invoices, progress payments, billings and job closeout.
• Provide design and support; suggest changes to specification and standards to regional personnel and vendors on preventive and corrective maintenance program on power equipment for more efficient operation.
• Assists GM with management of daily telecommunications operations of the cooperative. Participates in policy development and interprets and administers programs according to policies and procedures.
• Project/ Operations Planning and Scheduling: Plans, monitors and controls activities, proactively to maximize cash flow.
• Assures the commitment commitments to customer are met, in accordance with contract, develops new business, ensure timely payment from customer
• Encourages openness & respect, and build trust, confidence & loyalty with customers and partners.
• All other duties as assigned.

Expected End Results (“WHAT”) - List the expected end results that must be achieved in order to fulfill the job purpose

• Prepare and manage the annual operating plans OPEX for all passive network systems

Supporting Activities (“HOW”) - (What are the key activities undertaken to achieve the desired end results?

• Preparation of annual power budget on energy CAPEX and OPEX of power and passive equipment
• Monitoring, controlling and tracking all OPEX and CAPEX expenses made on approved budget
• Track and report achievement of Annual Operating Plan targets and report Opex savings achieved
• Seek OPEX and CAPEX approvals for passive and power related expenses
• Drive, monitor and control energy cost reducing projects – Hybrid, Solar, IPMS, PHCN etc
• Bring the innovation through best practice replication and optimizing energy cost
• Establish and enhance quality of engagement with Customers, Partners / Infra providers (by involving / carrying our pilots with partners / Infra providers for new innovations to achieve optimized Energy cost)
• Ensure key focus on recurring operating expenditure.

Expected End Results (“WHAT”) - List the expected end results that must be achieved in order to fulfil the job purpose

• New concept development: Drive the end to end process, implementation and compliance to processes, procedures to ensure energy cost reduction

Supporting Activities (“HOW”) - (What are the key activities undertaken to achieve the desired end results?

• Evaluate concepts for improved power performance for the network as well as cost reduction /optimizing network OPEX
• Co-ordinate the trials for new concepts (Hybrids, diesel CPH studies, solar, DC DG, etc). Analyze the results for the large-scale implementation
• Establishment of process for large scale implementations and guide / advice/review them during the process of implementation
• Align the resources (technology suppliers, users and O & M team) for proof of concept study. Co-ordinate, supervise the implementation and review the results. Based on the review detailed action plan is made along with expected potential after implementation.

Expected End Results (“WHAT”) - List the expected end results that must be achieved in order to fulfill the job purpose

• Build a capable and motivated team to create a high-performance team environment

Supporting Activities (“HOW”) - (What are the key activities undertaken to achieve the desired end results?

• To enhance Employee satisfaction and professional development by continuous employee engagement, training and development
• Develop and motivate team members through on the job coaching
• Establish performance expectations and regularly review individual performance
• Recommend appropriate rewards/recognition and penalties

Requirements, Skills & Knowledge
Educational Qualifications & Functional / Technical Skills:

• Sound knowledge of field operations within the telecommunication environment
• At least 10 years of experience in electrical and mechanical engineering with hands-on experience vis-à-vis generators and rectifiers.
• Capable of handling projects at national level on energy efficiency
• Possess good skills in operations and project management, energy management, energy planning for the existing and proposed facilities,
• Conversant to green-field projects on energy efficiency and renewable energy applications.
• Bachelor's Degree qualification.

Relevant Experience (Type of experience and minimum number of years):

• 10 years of varied experience in energy efficiency, renewable energy and climate change
• At least 5 years managerial experience on power and energy in telecom field

Other Requirements (Behavioral etc.):

• Entrepreneurial disposition in decision making and managing projects
• Technically sound
• Flexible and dedicated
• Ability to innovate and deliver value to business
• Ability to manage an outsourcing partner to effectively deliver on agreements
• Ability to motivate and lead both internal and external partners
• Impeccable integrity and character
• Go-getter
• Communication Skills
• Cost, process and automation Innovation.

Salary
N400,000 / month.

Application Closing Date
29th November, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.