First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Title: Head, IT Applications Testing Management and Quality Assurance
Ref No: 2000000W Location: Lagos
Job: IT TECH, SEC & OPS
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range - From: Manager
Grade Range - To: Principal Manager
Job Objective(s)
Coordinate effort to ensure testing is effectively planned, monitored and executed and that core activities required by the Testing Framework are completed in a structured, consistent manner
Monitor across the IT department, how well the IT environment is being managed and work towards continual improvement of IT capabilities and services.
Ensure that quality is put into every aspect of IT throughout the enterprise by enhancing compliance to set standards
Duties & Responsibilities
Establish and maintain IT Quality Assurance Framework:
Ensure quality standards, test procedures and methodologyare adhered to
Coordinate the evaluation and testing of software and infrastructure to ensure that they function according to user requirements and conform to established guidelines
Responsible for all test phases – system integration and functional testing & acceptance:
Lead effort to test and analyze each component/phase of the systems development life cycle including the project requirements, design and programs
Work with project managers to plan, manage, and track quality test plan
Ensure that all required testing deliverables are created including testing approach, testing scenarios, conditions and expected results, test scripts and testing control sheets
Execute formal review cycles including informal review, formal review, testing sign-off and quality assurance review
Engage all relevant stakeholders and secure the requisite sign-offs
Manage test environment and test data
Monitor performance after implementation to ensure compliance and efficiency of operation
Act as an independent monitor on quality matters
Recommend solutions for quality and compliance, as well as determine and coordinate improvements to areas of operations
Coordinate review of supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
Communicate the results of quality audits to IT management, explaining the impact on IT and the business
Review and approve approach to project/software version control
Work with Process and Methods to define KPIs for evaluating effectiveness of quality management
Review and approve quality policy and procedure documents
Implement quality awareness to ensure quality principles are disseminated throughout IT organisation
Review continuous process improvement opportunities, and coordinate the implementation of corrective and preventive action (CAPA) for deficiencies encountered
Provide leadership and technical guidance to reports
Coordinate quality audits
Serve as a member of the IT Services and Supplier Relationship Committee
Job Requirements
Education:
Minimum of a first degree or its equivalent in a business / IT related discipline
Masters, MBA or a recognized professional certification will be an added advantage