At VIISAUS we are passionately curious about people and society. We deliver data and insights that make our complex world easier and faster to navigate and inspire our clients to make smarter decisions. By using innovative technologies and data science, VIISAUS turns big data into smart data, enabling its clients to improve their competitive edge.
Our culture and values speak to placing our customers as a priority, working hard, teamwork and being passionate about what we do (and having fun in the process!). Our Company is full of ordinary people with extraordinary minds who desire to do extraordinary things!
We are recruiting to fill the position below:
Job Title: Associate Director, Operations
Location: Edo
Job Profile
As the Associate Director, Operations your responsibilities will be to:
Work with the Managing Director to set strategic goals that promote company growth
Plan and monitor the day-to-day running of the business
Manage relationships/agreements with external partners/vendors
Revise and/or formulate policies and promote their implementation
Ensure that the company runs within conformity to established regulations
Review financial information and adjust operational budgets to promote profitability
Oversee customer support processes and organize them to enhance customer satisfaction
Manage procurement processes and coordinate material and resource allocation
Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements
Have oversight on all departments with the exception of Finance and Human Resources, which includes providing:
Strategic direction on training and certifications
Approval on departmental annual budgets
Employee mentorship, life/work balance and professional growth
Recruitment oversight
constructive feedback
Grow the business in partnership with the Board
Keep the business at the cutting edge of technology (AI, Big Data, BI, Web, Mobile, other strategic areas as identified)
Maintain excellent employee satisfaction ratio metrics
Deliver projects to budget and within specified timelines
Maintain a close working relationship with the MD and the Board - regularly (by reports or otherwise) keeping all abreast with major operational information/insights
Display emotional intelligence and ability to interact with professionals at all levels and backgrounds.
You'd be a good fit if you:
Possess a University Degree in Computer Science, or related field.
Possessing a qualification in Business Management is an added advantage
Have 10 years post NYSC work experience in a technical role/technology-focused company
Have 5 years of senior management experience in a technology-focused company
Experience working in the public sector or with public sector clients preferred
Display a high level of initiative, creativity/innovation and energy
Experience in performance and operations management
Possess excellent oral, written communication, presentation, and analytical skills
Experience of working in a tech startup is a bonus
Possess an extraordinary mind and love to use it
Be able to think big while also paying attention to the details
Love working with numbers and are target driven
Our Our
Because VIISAUS hires the best people, we work hard to provide benefits to make their lives better. We offer a comprehensive benefits program which features:
A competitive salary in a highly exciting organization
Health and dental insurance coverage
Annual Performance Bonus at management discretion
Monthly Pension Benefits
Group Life Insurance
A fun and collaborative environment with driven team members
Work for an employee-focused company that is building a great culture