Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with foundations, investors, governments, corporations, communities and civil society to formulate strategies and implement solutions that generate lasting social, environmental and financial benefits.
We are recruiting to fill the position below:
Job Title: Operations Officer - Nigeria IHP
Location: Abuja
Reports to: Operations Manager
Duration: 5 years
Project Overview and Role
Palladium seeks a Operations Officer for the five-year, USAID-funded Nigeria Integrated Health Program (IHP) – Task Order 7 – Federal Capital Territory (FCT). The goal of IHP is to contribute to state-level reductions in child and maternal morbidity and mortality and to increase the capacity of health systems (public and private) to sustainably support quality PHC services.
The purpose of Task Order 7 is to implement priority primary health interventions in the FCT state to strengthen the state local area council (LAC) and ward level health systems. The objectives of the program are a) strengthen systems supporting primary health care (PHC) services b) improve access to PHC service; and c) increase quality of PHC services. Strong engagement and collaboration with state government is expected throughout the program.
Task Order 7 will coordinate closely with other USAID activities and other development partner programs in the state. USAID will intentionally overlay this activity with other Mission programming to increase Government of Nigeria (GON) resources for PHC services, increase demand for PHC services, and improve access to essential commodities. The activity is expected to collaborate closely with those other implementing partners and will not undertake any activities already implemented by other USAID programs.
The Operations Officer will provide operations support to the state office. The Operations Officer reports to the Operations Manager and is responsible for ensuring the smooth operations and logistics of the state program, including local and in-country travel, local vendor relationships, and event and meeting arrangements.
Responsibilities
Procurement and Contracts Management:
In consultation with the project team, explore market and collect price quotations from suppliers and vendors
Collect necessary documents and information to process purchase orders, consultant agreements, letter agreements, subcontract/agreements and/or sub-grants
Keep up-to-date electronic database, documentation of necessary information and deliverables in the files of each consultant agreement, sub-agreement, contract, grant, vendor, etc.
Office Administrations and Logistics:
Maintain appropriate and updated filing system for all project documents including procurement documents (Due Diligence forms, biodatas, hosting checklists; competitive quotations); field vouchers, approved budgets and purchase orders); and workshop/activity payments; checks
Assist in management of Field Office assets, premises, supplies, publications, facilities and logistic services as required
Administer regular maintenance of all office space and equipment including necessary insurances in place and processing of claims in case of loss
Serve as backup for administration of transportation for the office and staff for local and international travel
Maintain HR-related files, including monthly updating of leave time accrued/taken, ensuring medical insurance for staff
Maintain up-to-date record of all rent, service and utility contracts for the office and, administer prompt payment of rents, insurance, service and utility bills
Assist in performing project close out activities
Work with project team to calculate and submit cost share information, where applicable
As necessary, assist in financial audit. Maintain accurate and up-to-date operational, personnel, and other records as required by corporate management and/or Nigerian law
Work closely with Finance Officer for daily tasks and overall project management
Asset Management:
Manage expendable property
Perform receiving function, record and tag all items
Issue supplies and stationery to staff
All other duties and tasks as assigned
Requirements
Bachelor's Degree from a recognized academic institution in business or related field or 4 years working in administration; MBA is an advantage
Proven competency in planning, organizing, and implementing operational activities
At least 4 years of administration experience with a good understanding of business operations and controls; experience with international organizations and USAID regulations an advantage
Proficiency in MS Office applications
Sound written and verbal communication skills in English
Strong supervision skills to ensure activities, schedules and progress are reviewed and monitored
Experience leading, mentoring, and motivating staff; a good understanding of performance management
Demonstrates good judgment and decision making. A minimum of 2 years of people management experience, including setting performance objectives, managing for results, giving and receiving feedback, performance evaluation and mentoring and coaching
A minimum of 2 years of work experience in a developing country or similar environment
Project Management expertise
Excellent written and verbal communication skills
Financial acumen and the ability to interpret and analyze financial reports
Sound problem solving and decision making skills
Strong management skills with ability to mentor, coach, lead, develop and evaluate staff
Ability to work with a low level of supervision and as a part of a team when required
Demonstrated critical thinking, attention to detail, and organizational skills
Demonstrated leadership skills including a high level of professional maturity is required.