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SCOPE / Information Technology Assistant at CARE International

Posted on Tue 05th Nov, 2019 - hotnigerianjobs.com --- (0 comments)


CARE International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around the world to provide over 1000 poverty-fighting development and humanitarian aid projects.

We are recruiting to fill the position below:

Job Title: SCOPE / Information Technology Assistant

Location:
Maiduguri, Borno, with frequent visits toDikwa, Gwoza & Rann.
Reports to: Information Technology Officer

Job Summary
  • The SCOPE / IT Assistant will provide computer and technology support for the organization and users
  • He/she will manage SCOPE processes, Computer installation and maintenance, Network management, VSAT tracking and diagnostics, User access management.
Key Responsibilities
  • Maintain IT systems during the WFP SCOPE registration/verification in Dikwa, Gwoza & Rann.
  • Support WFP SCOPE Registrars during Food distribution activities in all 3 locations.
  • Manage all WFP SCOPE IT related issues in all 3 locations.
  • Maintain IT systems and technologies including Local Area Network, Wide Area Network, VSAT and Inverter systems in coordination with IT officer.
  • Maintain IT devices and equipment like Laptops, Desktops, touchpads, phones, printers, scanners, NAS, Firewall/Router, Switches, Access Points, Microwave radio links, Biometric scanners and readers, etc.
  • Ensure proper operational conditions for IT and communications equipment in all locations
  • Ensure appropriate access controls to IT and communications equipment including logging and reporting of breaches and status.
  • Support the upgrades of IT solutions and service by monitoring and reporting bandwidth usage rates, recruitment patterns and consumption of IT equipment and services.
  • Ensure increased availability of IT services by proactively preventing failures and damage
  • Support the process of applying updates and patches of computer system firmware, Operating system and BIOS devices as well as Printer firmware and network devices
  • Issue IT assets to users as requested by Project managers
  • Support new user on-boarding and CARE IT Orientation process for new users and also periodically for existing staff members
  • Support users with CARE-ID account creation and registration process, account reset and validation.
  • Support users with office productivity tools and promote collaboration and team’s management tools
  • Provide Training and orientation on account and device security as well as Responsible usage policy
  • Retrieve all IT assets from users while abiding by applicable policies and procedures
  • Maintain an up-to-date detailed inventory of IT assets by user, location, etc
  • Other responsibilities as may be assigned from time to time
Qualifications / Experience
  • Graduate Degree in Engineering or Physical Sciences or related discipline (B.Sc, HND)
  • Master's Degree in Computer Technology or related field is an advantage
  • Professional certification in Networking, User administration or membership of professional association is an added advantage
  • At least 5 years’ post-graduate professional experience spanning Networking, User Administration, VSAT technologies and Office productivity tools
  • Strong knowledge and capacity in VSAT technology and signal tracking
  • Proficient in office productivity tools; Outlook, Word, Excel, PowerPoint, etc
  • Excellent networking abilities; TCP/IP, Firewall, Access point, etc
  • HTML, PHP, MySQL programming is an added advantage
  • Proficient in Intranet technologies; Microsoft SharePoint
Skills & Abilities:
  • Ability to conduct research and present data in a succinct and well-written manner.
  • Ability to work independently and with professional discretion.
  • Excellent organizational, and research skills.
  • Excellent management, time-management, and problem-solving skills.
Application Closing Date
19th November, 2019.

How to Apply
Interested and qualified candidates should send their Applications and detailed CV as a single document to: [email protected] indicating clearly in the subject line of the email the Position being applied for and the Location (in Caps e.g. SCOPE / INFORMATION TECHNOLOGY ASSISTANT - MAIDUGURI)

Note
  • Save your Application and CV with your name before attaching it
  • CARE International in Nigeria, is an equal opportunity employer and does not discriminate on the basis of national origin, religion, and race
  • Qualified women especially are encouraged to apply.
  • Only shortlisted applicants will be contacted.

  

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