Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.








  
          Popular Jobs
Genesis Deluxe Cinemas Job Recruitment (9 Positions)

Nestle Nigeria Plc Job Recruitment

MacTay Consulting Job Recruitment (10 Positions)

St.Dominic Catholic Hospital Job Recruitment (3 Positions)

Norwegian Refugee Council (NRC) Internship & Exp. Job Recruitment (9 Positions)

Oando Plc Job Recruitment (9 Positions)

ThePush Consulting Entry Level & Exp Job Recruitment (11 Positions)

Advocacy for Resilience and Innovative Solutions for Youths, Women, and Children Empowerment (ARISE Youths, Women, and Children) Job Recruitment (4 Positions)

Helium Health Job Recruitment (3 Positions)

M-KOPA Nigeria Job Recruitment (7 Positions)

WorQulture Internship & Exp. Job Recruitment (3 Positions)

Indigenous Non-profit and Non-governmental Organization Job Recruitment (18Positions)

Paga Nigeria Job Recruitment (3 Positions)

Christian Retreat Center Job Recruitment (3 Positions)

CWAY Group Job Recruitment (6 Positions)

Eden Solutions and Resources Limited Job Recruitment (3 Positions)

Tranter IT Infrastructure Services Limited (TITIS) Job Recruitment (3 Positions)

Moniepoint Incorporated Job Recruitment (14 Positions)

JNC International Limited Job Recruitment (3 Positions)

The Impact Investors Foundation (IIF) Job Recruitment (6 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

Lopterra Services Limited Job Recruitment (9 Positions)

CareOne Clinics Job Recruitment (3 Positions)

Rosettee Construction Graduate & Exp. Job Recruitment (15 Positions)

Machine and Equipment Corporation Africa Limited (MECA) Job Recruitment (3 Positions)

Salpha Energy Limited Job Recruitment (7 Positions)

Inspire Vocational Academies Job Recruitment (7 Positions)

Mantrac Nigeria Job Recruitment (6 Positions)

ExC Pharmaceuticals Limited Internship & Exp. Job Recruitment (5 Positions)

Maurice Xandra Solutions Limited Job Recruitment (7 Positions)

Novarick Homes and Properties Limited Internship & Exp. Job Recruitment (5 Positions)

Food Concepts Plc Job Recruitment (5 Positions)

International Facilities Services Graduate & Exp. Job Recruitment (3 Positions)

Sagar Vitaceuticals Nigeria Limited Job Recruitment (3 Positions)

Knight Frank Job Recruitment (5 Positions)

Workforce Group Job Recruitment (6 Positions)

Guinness Nigeria Plc Job Recruitment (3 Positions)

eHealth4everyone Job Recruitment (14 Positions)

Woodgate Structure Limited Job Recruitment (6 Positions)

Renmoney Job Recruitment (7 Positions)

Excel and Grace Consulting Job Recruitment (5 Positions)

Eko Maintenance Limited Job Recruitment (3 Positions)

Ascentech Services Limited Job Recruitment (14 Positions)

Michael Stevens Consulting Limited Job Recruitment (6 Positions)

RNP Services Job Recruitment (4 Positions)

C & I Leasing Plc Job Recruitment (3 Positions)

Craneburg Construction Company Job Recruitment (5 Positions)

RusselSmith Group Job Recruitment (4 Positions)

American University of Nigeria (AUN) Job Recruitment (4 Positions)

A Property Management Company Job Recruitment (11 Positions)


Senior IT Service Desk Officer at AB Microfinance Bank Nigeria Limited

Posted on Tue 29th Oct, 2019 - hotnigerianjobs.com --- (0 comments)


AB Microfinance Bank Nigeria Limited is a member of an international network of Microfinance Banks under Access Holding Microfinance AG(www.accessholding.com), with its Head office in Berlin, Germany.

The Group provides world class banking services to micro, small and medium enterprises and private individuals in Africa and Asia. It has been spreading out to other countries across the globe rapidly.

We are recruiting to fill the position below:

Job Title: Senior IT Service Desk Officer

Location:
Lagos

Main Responsibilities

Accountability of IT Service Delivery:
  • Ensure end-user satisfaction at the defined level (as initial point of contact of users)
  • Ensure continuous IT service delivery to end-users as well as agreed resolution time
  • Ensure compliance to layer 1 information security, policies and operating procedures.
Support in team coordination:
  • Assist in coordinating the IT service desk activities to deliver IT services to different geographic areas
  • Assist in managing schedules and workloads of team members in a proactive manner
  • Deliver training when required, implement approved process improvements
  • Compile reports to track adherence to established service-level targets
  • Ensuring the accuracy and integrity of the equipment tracking database
  • Contributing to the maintenance of the business internal knowledge base
  • Creating and updating relevant documentation.
IT Service Desk:
  • Manage and follow-up on all IT Requests
  • Escalate unresolved issues/requests to 2nd Line in a timely manner
  • Document internal procedures and ensure effective monitoring
MIS:
  • Support the release deployment to the branches
  • Utilize and maintain the IT service desk tracking software
  • Ensure proper monitoring of periodical IT operations reports within the department
IT Security:
  • Ensure and maintain internal IT Operations security as it relates to general information security policies and guidelines.
Requirements
Necessary experience and knowledge:
  • Minimum OND in Computer Science or related discipline
  • At least four years of relevant experience in a similar environment
  • Broad knowledge of network, infrastructure, application, database and generic IT services
  • Able to pick up new technologies fairly quickly
  • Soft skills: customer-focused, effective communication, problem-solving, analytical mind
  • Basic ITIL knowledge would be of advantage
  • Any I.T. Certification will be an added advantage
Application Closing Date
Friday; 15th November, 2019.

How to Apply

Interested and qualified candidates should send their CV as an attachment to: [email protected] using the "Job Title" as the subject of the mail.

Note
  • Failure to comply would render your application invalid.
  • Only shortlisted candidates will be contacted.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *