Executive Shop Operator (Customer Care Executive) at Lorache Group

Posted on Mon 14th Oct, 2019 - hotnigerianjobs.com --- (0 comments)

Lorache Group - Our client, an IT and Telecommunications company have an opening for:

Job Title: Executive Shop Operator (Customer Care Executive)

Location: Lagos

Responsibilities

Create content and engaging ideas for online campaigns
Improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customer’s issues and follow problems through to resolution.
Set a clear goal and deploy strategies focused towards that mission
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Control resources and utilize assets to achieve qualitative and quantitative targets
Maintain an orderly workflow according to priorities.

Requirements

Proven working experience as a customer service manager
Flair for Digital communication
Excellent knowledge of Social Media
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BS degree in related field.
Candidate must be residents of Lagos Island

Application Closing Date
31st October, 2019.

How to Apply
Interested and qualified candidates should forward their Resume to: [email protected] using the position applied for as subject of the mail.

Share this job:

Chevron Nigeria Limited (CNL) NMA Postgraduate Internship Program

National Hospital Abuja Job Recruitment (29 Positions)

Chevron Nigeria Limited (CNL) Job Recruitment (11 Positions)

Chevron Nigeria Limited (CNL) Job Recruitment (17 Positions)

Nigerian National Petroleum Corporation (NNPC) Limited Graduate Trainee & Exp. Job Recruitment (50 Positions)

Security Specialist at the Nigerian National Petroleum Corporation (NNPC) Limited

Nigerian National Petroleum Corporation (NNPC) Limited Graduate Trainee Recruitmet 2024

Independent National Electoral Commission (INEC) Adhoc Staff Job Recruitment (5 Positions)

Assistant Presiding Officer (APO) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Supervisory Presiding Officers (SPO) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Seplat Energy Plc Graduate Trainee Scheme (GTS) 2024

MRS Oil Nigeria Plc Graduate Trainee Program 2024

First Bank Pan-African Graduate Trainee Programme 2024

First Bank of Nigeria Limited Job Recruitment (30 Positions)

Ernst & Young (EY) Graduate Trainee & Exp. Job Recruitment

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *