Imperial Logistics is a mainly African and European logistics provider of outsourced integrated value-add logistics, supply chain management and route-to-market solutions - customised to ensure the relevance and competitiveness of our clients.
We are recruiting to fill the position below:
Job Title: Head of Business Development
Location: Lagos
Job Function
Responsible to the Managing Director for:
Seek out new opportunities for business growth.
Strategize and prospect for new clients with business’ supply chain solutions offering.
Ensuring excellent client service experience by collaborating with the Operations team to ensure smooth transition of realizations of new business opportunities.
Main Functions
Commercial Planning:
Undertakes regular quality checks, provides feedback and implements plans and targets for services offerings relative to Market need as primary focus is business pursuit.
Undertakes financial monitoring, narrative reporting and reforecasting.
Overall P&L delivery for the Business. Manages the marketing team activities to meet (daily/weekly/monthly) agreed targets, schedules and deadlines.
Delivers income and margin surplus targets, ensuring new and existing business is operationally feasible and commercially sound working with Finance input/support.
Supports annual planning with Finance/Managing Director, in line with corporate target.
Market & Customer Intelligence:
Pulls together and provides Customer and Market intelligence to identify opportunities and works with Operations department to prioritise lead generation.
Research and analysis on the activities of competition.
Keep intelligent information on competitors and treats in the Market.
Development of a body of knowledge of the logistics market for the organization. This include Industry segmentation, identification of market players, key factors impacting on various industries etc.
Winning Business:
Analyses clients’ needs and tailors value propositions with expert support where needed.
Enables marketing team to pursue sales and account management activities and advising on overcoming obstacles.
Undertakes regular quality checks and reviews, following agreed standard of operations or relevant external protocols, to monitor the quality, consistency and effectiveness of service delivery.
Makes recommendations on procedural improvements, resource requirements and other operational initiatives to drive enhance team performance, cost effectiveness, service quality and efficiency
Account & Stakeholder Management:
Business Pursuit, influencing, networking and key account relationships plan and delivery agreed with Managing Director and with relevant colleagues on shared opportunities
Identifies and shares examples of process/procedural best practice with colleagues in the region to drive continuous improvement in key account management and stakeholders.
Oversees quality of customer experience on the ground, reviewing with Operations lead and feeding into reporting.
Reports on potential business development.
Maintains accurate and up-to-date records and data to support effective and coordinated account management.
Coordinates and organises contact with stakeholders – e.g. meetings, conference slots, sending targeted marketing or thought leadership materials etc.
Oversees strategic partnership management framework with key partners. Collaborate closely with Managing Director, Head of Units and Group office
Analysis & Reporting:
Provides updates on B2B/Sales forecast, actively manages pipeline and drives demand in year and for the following year.
Contributes data and/or administrative support, as required, to enable the development and distribution of high quality, customer and market-focused marketing collateral
Leadership & Management:
Motivates and encourages team performance.
Plans and prioritises marketing operational activities, and supports team development towards effective delivery of services.
Shares intelligence and ideas with team
Contacts:
Directors and senior executives of companies with focus on the logistics, supply chain and sales functions.
Chief executives of joint venture partners.
Chief executives of service provider organizations.
Senior management contacts of UACN Plc, Imperial Logistics, Subsidiaries and Associated Companies.
Requirements
Minimum of B.Sc / M.Sc Degree in Marketing, Business Administration, Finance, Communication from a reputable University.
15+ years’ experience in direct sales & Marketing and/or account management
Prior experience closing large (high six and seven-figures) and complex sales or strategic partnerships.
Strong understanding of and passion for how enterprises can use data to operate more intelligently and efficiently, with significant technical acumen