Operations Manager at Sunmei International

Posted on Tue 17th Sep, 2019 - hotnigerianjobs.com --- (0 comments)

Sunmei International, a hotel chain franchise group, originated in China in 2010 and started its business operation in Africa in 2018 has the goal of becoming the largest hotel management group in Africa.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lagos

Detailed Description/Responsibilities

Operation Manger should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manager / Cluster General Manager and to help formulate solutions.
The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.
Fully responsible for all aspects of all departments.
Support and work with all Head of Departments in all aspects of running this hotel.
Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required.
Monitor the purchase / indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
Inspecting all departments for SOP implementation.
Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
Monitor the co-ordination between all departments for smooth & efficient operations.
Assessing and reviewing customer satisfaction and service recovery process.
Meet all dept. heads to review & train the staff to upkeep the human capital.
Identifying staff learning needs and assisting with development
Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.
Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.
Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
Responsible for the overall management of the operation of the hotel.
Any other duties assigned.

Job Requirements

A University degree from a reputable University in Hospitality or Real Estate Management.
Computer Literate, MS office. Experience in Property Management Software's, Revenue Management Systems desired.
4 years’ work experience in a 3 to 5 Star Hotel as a General Manager, Operations Manager or Hotel Manager.

Application Closing Date
24th September, 2019.

How to Apply
Interested and qualified candidates should send their Application and CV to: [email protected] and copy [email protected] using the "Job Title" as subject of the email.

Share this job:

National Hospital Abuja Job Recruitment (29 Positions)

Chevron Nigeria Limited (CNL) Job Recruitment (11 Positions)

Security Specialist at the Nigerian National Petroleum Corporation (NNPC) Limited

Independent National Electoral Commission (INEC) Adhoc Staff Job Recruitment (5 Positions)

Assistant Presiding Officer (APO) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Registration Area Technical Support Officer (RATECH) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Registration Area Center (RAC) Manager at the Independent National Electoral Commission (INEC) - Edo & Ondo

MRS Oil Nigeria Plc Graduate Trainee Program 2024

United Bank for Africa Plc (UBA) Graduate Management Accelerated Programme (GMAP) 2024

Career News: Police Service Commission (PSC) Releases List of Successful Candidates for Constable and Specialist Cadres

Shell Petroleum Development Company of Nigeria Limited (SPDC) Niger Delta Postgraduate Scholarship 2024

Frigoglass Industries Nigeria Limited Technical Trainee Programme 2024

Guaranty Trust Holding Company (GTCO) OND Internship Programme 2024

Energy Talent Company Job Recruitment (15 Positions)

Ernst & Young (EY) Nigeria FY25 Graduate Trainee Recruitment 2024

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *