Customer Service Officer/Secretary at BMO Central Park Abuja

Posted on Tue 17th Sep, 2019 - hotnigerianjobs.com --- (0 comments)

BMO Central Park Abuja is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Officer/Secretary

Location: Abuja

Job Description

Respond to calls, emails, and routine letters; direct inquiries to the appropriate person
Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents
Write and distribute routine correspondence and reports; compile data and prepare reports
Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed
Read secretarial publications and attend workshops to improve skills over time
Communicating with clients and customers about their experiences with a product or service
Providing advice on purchasing products or services
Answering client or customer questions about properly using or accessing a product or service
Taking or processing orders for a product or service
Listening to customer or client complaints or concerns and working to resolve their issues
Identify and assess customers' needs to achieve satisfaction
Inform customer of deals and promotions.

Requirements

Bachelor's Degree in Mass Communication, Business Admin or any other related Social Science course
Must be Female
Must be young between the ages of 21 to 27.
Minimum of 1 year related experience
Proficiency in English
Awareness of industry’s customer service trends
Strong client-facing and communication skills
Multi-tasking skills
Customer service orientation
Result oriented
Proficiency in the use of Microsoft Office packages, like Word, PowerPoint and Excel.

Application Closing Date
19th September, 2019.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail. For example, "Customer Service Officer/Secretary".

Note: Only candidates within Abuja will be considered for this position and only shortlisted candidates will be contacted.

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