Restaurant Supervisor at a Food & Beverage Company - Avant Halogen

Posted on Wed 28th Aug, 2019 - hotnigerianjobs.com --- (0 comments)

Avant Halogen - Our client, a Food & Beverage Company, is recruiting suitably qualified candidates to fill the position below:

Job Title: Restaurant Supervisor

Location: Victoria Garden City, Lagos

Job Description

You will deliver a high-quality menu and motivate our staff to provide excellent customer service
Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations.

Requirements

Proven work experience as a Restaurant Supervisor, Restaurant General Manager, or similar role
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
B.Sc in Degree in Business Administration, Hospitality Management or Culinary Schooling is a plus.

Application Closing Date
30th August, 2019.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] and [email protected] with "Restaurant Supervisor" as subject of the mail.

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