IT Network Support at Alfred & Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs.

We are recruiting to fill the position below:

Job Title: IT Network Support

Location: Lagos
Department: Consulting
Job Grade: Analyst/Senior Analyst
Functionally Reports To: Chief Technical Officer
Administratively Reports to: Chief Technical Officer
Internal Customer: All Units in DJL
External Customer: Training Facilitators/Guests/Training participants/Vendors
Unit: IT

Jobs Duties/Responsibilities Accountabilities

• Computer Services Help Desk support and Daily checks on health of all internal backups and networks.
• Application design, implementation & management.
• Equipment and Software Operational Support, rendering network system planning, configuration, installation, maintenance, high-level trouble-shooting and/or security.
• Consult with users and evaluate requirements, recommend designs, provide cost analysis, plan projects and determine future network systems requirements and their costs.
• Network Management and planning, test, recommend, and implement network, file server, mainframe, and workstation hardware and software.
• Administrative and Leadership Functions.
• Equipment and Software Technical Support, Install, upgrade and configure network printing, directory structures, user access, security, software and file services.
• Conduct technical research on network upgrades and components to determine feasibility, cost, time required, and compatibility with current system.
• Recommend network solutions for short, medium and long range network projects.
• Establish user profiles, user environments, directories, and security for networks being installed.
• Maintain confidentiality with regards to the information being processed, stored or accessed by the network.

Requirements
Education Qualification:

• HND or a good Degree in Computer Science or Engineering.

Professional Qualification:

• Microsoft: MCP, MCSE, MCSA, MCTS, MCITP, MCPD, MOS
• Cisco: CCNA, CCDA, CCNP, CCDP
• Other tech certification such as A+ , Network+, Security+, Server+, OCA, CISA ,CISM, ITIL, PRINCE2/PMP, etc
• Experience: At least 2 - 4 yrs. of post 1st Degree experience in IT support (Networks, Systems & Application Management).

Key Competencies Requirements
Functional/Technical:

• Strong IT knowledge
• Good knowledge of LAN & WAN, IT User Systems Support & Management; System design & installation, Information Security, Project Management
• Familiarity with relevant best practise standards
• Good presentation & facilitation skills
• Highly proficient with MS Office Suite.

Area of knowledge includes:

• Installation & management of IT Networks (LAN, MAN & WAN) & use of structured cabling (SOC)
• Helpdesk Function : User Support of Desktops, Servers, Laptops, Printers and other PC peripherals
• IT Services Management
• Systems Design & Planning
• Data & Voice networking & infrastructure : Patch Panels, Hubs, Switches, Routers
• Information security management.
• IT systems installation & management.

Behavioural:

• Creativity/Innovation.
• Resourceful.
• Hardworking.

Salary
Very Attractive.

Application Closing Date
3pm; 6th September, 2019.

How to Apply
Interested and qualified candidates should send tailored CV to: [email protected] using the Job Title as subject of the email.

Note: Any application received after the above time will be automatically rejected.