E-Commerce Product Assurance Manager at Bonnie Gray Resources

Posted on Fri 16th Aug, 2019 - hotnigerianjobs.com --- (0 comments)

Bonnie Gray Resources - An established Fashion Products Manufacturing company on the Island seeks to recruit suitably qualified candidate to fill the position below:

Job Title: E-Commerce Product Assurance Manager

Location: Lagos

Job Descriptions

Take inventory of products received per seller.
Carry out immediate quality control check on every item received into the warehouse in a timely manner. First come, first serve basis.
Give timely feedback to sellers, and conclude negotiations within the expected time frame.
Create product details with accuracy for items to be posted on social media.
Develop, manage implement, communicate and maintain a quality control plan to bring the Company's Quality Assurance Systems and Policies into compliance with global standards.
Lead the customer complaint process by working with the appropriate functions in order to analyse the returned product/failure, formulate the response to the customer and work directly with that customer to resolve the issue.
End to end quality leadership responsibility, provide and enhance quality control processes, both internally and externally, to ensure quality requirements are met
Effectively interact with Sales and Logistics team to maintain product quality; ensuring targets are met.
Assisting team with checking patterns/specification, identifying, and resolving impracticalities in a timely manner.
Prepare accurate reports in accordance with company procedures and work instruction in order to provide reliable information for the efficient management of the department.
Monitor & Maintain the quality of our product through the various stages of sales.
Develop and implement programs to establish, maintain, and deliver high product quality to Customers
Manage vendor relationships to ensure we get the best value from them. Also ensure our vendors enjoy quality experience whilst working with us.
Liaise with all stakeholders and ensure all vendors are paid on time and get returned/rejected items quickly.

Professional Qualifications/Requirements

Minimum of 2 years' experience as a Quality Control Officer in the fashion e-commerce Industry
Minimum of B.Sc in Business Administration, Supply Chain Management and any other related discipline.
Proficiency in data analysis tools
Experience in a customer facing role.
Preferably lives within Lekki axis.

Skills/Capabilities:

A keen eye for Fashion.
Attention to detail is very critical
Problem solving skills
Positive "Can do" attitude.
Self-starter & strong team motivator
Effective leadership and teamwork skills
Good written and oral communication skills
Ability to work under pressure.
A willingness to learn/improve.
Ability to work in a fast-paced, low-structure, and dynamic environment
Ability to prioritise and manage time effectively

Application Closing Date
21st August, 2019.

How to Apply
Interested and qualified candidates should send their CV (MS word format) to: [email protected] with "Job title" as the subject of the email.

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